Mango Airlines

CPT-DUR After origionally booking to fly with SAA our flight was changed to code share on Mango. We had to go to 3 different check in counters before anyone could help us. Onboard we were told we had to have our boarding passes with us before we could have any refreshments. We we told them we would need to get them from our hand luggage they weren't interested and kept walking. Appalling service.

CPT-JNB return. Cheapest fare of all domestic carriers and best carrier I have experienced on this route. Friendly and helpful staff at check in and on the flight plane modern and clean. Flights on time and return to CPT arrived 15 minutes early. If you haven't flown Mango before give them a try.

Other than SAA this is probably the best overall of the SA domestic carriers. The aircraft are modern and clean and crews helpful and efficient. The girl who checked me in for my last flight out of JNB was somewhat disinterested almost sullen but that is the worst thing that has happened to me on several flights with this carrier.

Johannesburg-Cape Town. Flight on time staff was find but plane very scruffy inside. They really need to wipe down the seats.

I regret flying with this airline - I have 2 kids ages 5 and 9yrs old and Mango made no provision for my kids to be seated next to me this happened on both flights of a return trip. I was told to ask the flight attendant for assistance in seating arrangements but when I attempted to do that the flight attendant told me I had to ask fellow passengers to move seats! The entire trip became an ordeal which detracted from what was supposed to be a fun- filled trip. I also noted that I was not the only parent who was not seated together with minors. The online booking process does not allow minors to travel without an adult so why then is this airline's management incapable of a simple task such as placing children with their parents - a task that is successfully achieved by every other airline in this country and indeed the world.

DUR-JHB. Very efficient and courteous check in at Durban Airport. Free newspapers provided. Flight left on time comfortable and clean aircraft and very good value for money. Well designed and easy to use website for online booking.

JNB-CPT. This airline offers value for money. Departed on time arrived 5 minutes early clean cabin and very friendly staff. I got an emergency exit seat so plenty of room and the seat reclined unlike my previous SAA flight. Also took advantage of their weekend car hire deal which was a big bonus too.

I enjoyed the experience the staff were excellent! The cabin crew ensured that all hiccups were communicated to the passengers although we hardly experienced any!

JNB-DUR-JNB: Check-in very efficient and quick all flights on time friendly staff reasonable legroom perfect baggage handling. Nothing to complain about and great value for money.

5 hour delay on flight from CPT to JNB very poor communication with passengers and inability to offer water on the flight add up to a very unpleasant experience. Won't use Mango again!