Mango Airlines

I enjoyed the experience the staff were excellent! The cabin crew ensured that all hiccups were communicated to the passengers although we hardly experienced any!

JNB-DUR-JNB: Check-in very efficient and quick all flights on time friendly staff reasonable legroom perfect baggage handling. Nothing to complain about and great value for money.

5 hour delay on flight from CPT to JNB very poor communication with passengers and inability to offer water on the flight add up to a very unpleasant experience. Won't use Mango again!

CPT-BFN-CPT. Cannot fault this low cost carrier departed on time fair legroom on way out much better on return with an emergency seat. Snacks on board were reasonable cost though Mango was let down by the airport baggage claim at both ends. By far the worst was Bloemfontein having to wait just short of 45 minutes. Taking into account that the Mango plane was the only plane there and that it was a 2 min walk from the plane to the baggage reclaim I was sorely tempted to walk back to the plane and get the bag off myself. As for Cape Town there were 4 conveyors to pick from but they loaded/mixed the bags on the conveyor that had baggage from another flight hence major confusion. Not Mango's fault but they should be nagging the airports to get heir acts together

Johannesburg to Cape Town return. The flights on this low cost carrier were excellent. Both planes were full and arrived on time. The crew were efficient and offered a decent supply of refreshments at reasonable prices.

For R59400 (approx $79 US) all inclusive for 3 people return DUR-JNB-DUR we were very happy. Check in both ways very efficient baggage reclaim very quick. I was surprised. Had only one trolley service both ways because of the duration of the flight. We only ordered drinks because we ate at he airport. Prices from the Mango Spaza menu very reasonable. R30 for 2 soft drinks and 1 beer. Orange livery looks very funky Cabin crew friendly cabin clean. A few head rest covers were dirty.

The short JNB-CPT was the best flight I have had. Check in efficient aircraft was comfortable magazine was interesting and staff capable friendly and customer focussed. It just goes to show that friendly staff really do make all the difference!