Malindo Air

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 335 reviews
4/10
No Skytrax Rating
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8/10

Malindo Air customer review

(Malaysia)

Overall an ok flight. KUL-CGK return. Ample legroom seat can be reclined interior calm cabin crew friendly and responsive. IFE working various selection but not that interesting. Check in at KLIA counter was hassle free but not on the way back from Jakarta. There was no clear signage as to where the Malindo check in counter was and the check in process was so slow that we only managed to board our flight during final call. Luckily we didn't miss our flight back. For a 2 hour flight only refreshment given was a mineral water and crackers. You need to purchase a meal.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
1/10

Malindo Air customer review

(Malaysia)

OD1155. PEN-SZB on 3/2/2014 scheduled at 15.20. Delayed to 17.20 and delayed to unconfirmed time. Finally depart after 22.00 but to Langkawi and finally landed KUL at 01.00 instead. Terrible experience.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
7/10

Malindo Air customer review

(Malaysia)

KUL-DEL on economy and DEL-KUL on business. Overall a good flight although I think the economy seats are great in terms of legroom but the chair was way uncomfortable even though they do have slight reclining. Food choices aren't great on economy as expected due to budget airline but flight attendants are extremely warm and helpful. They should think about giving the passengers on economy a blanket and small pillow too.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
8/10

Malindo Air customer review

(Malaysia)

Trip was a breeze. Staff friendly. There were screens but could not access because no head/earphones provided. It would be good to inform passengers to bring their own. Food and beverages could be better with better selection of snacks.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
6/10

Malindo Air customer review

(Malaysia)

KUL-BKI-KUL. Checked in with not many problems even on a busy morning in the main terminal of KLIA. Plane was on time and almost full. Meals were served 30 minutes after take off which was only mineral water and a bun for a 2.5 hour flight. Service was fair but not very welcoming. FA's lacked smiles and were robotic. Very limited IFE selection. Overall I will use them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Malindo Air customer review

(Malaysia)

JHB-KUL-JHB with the new Boeing 737-900ER. Seat was comfortable and a good legroom. Flight attendant was moderate and provided only biscuits and mineral water but enough for short-haul flight. IFE was good while without many choice compare to other airlines. In just RM198 for round trip I can get these service and also 15kg free check-in baggage. Would recommend.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
6/10

Malindo Air customer review

(Malaysia)

KCH-KUL. Seat was comfortable good legroom. Crew service was nothing special. Service was pretty slow. Only 2 cabin crew in economy class section. Very poor service compared to my previous flight. IFE was good with a lot of choices.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Malindo Air customer review

(Bangladesh)

OD 161 DAC-KUL 31 Oct 2013. OD 162 KUL-DAC 6 Nov 2013. Check-in was a breeze. Brand new Boeing 737-900 ER aircraft with very attentive FAs. You can buy a hot meal just for a few ringgits. Overall impression: Very good.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
4/10

Malindo Air customer review

(Malaysia)

KUL-PEN. Overall ok compared to other competitors. Check in was smooth new fleet they give priority for travelers with small children first in KLIA but not on our return flight in Penang airport. Unfortunately we already pre-booked seats and paid RM5.00 for each seat but at check in they gave us different seats. Luckily we were given seats on the first row for economy class with extra leg room. Boarding time a bit delayed. Overall quite satisfied inflight service - excellent.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Malindo Air customer review

(Malaysia)

An ok flight with them flew on OD1158 from Subang Skypark (SZB) to Penang Int'l (PEN) using their brand new ATR72-600. Nice check in agent in Subang and excellent cabin condition. The flight took one hour and they served water and fruit cake slices for that short duration of flight. Cabin crew a little bit inexperienced we can tell that. other than that nice flight. Will be flying with their B737-900ER to Kuching next week and looking forward to that.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes