Malindo Air

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 355 reviews
4/10
No Skytrax Rating
Filter Reviews by :
Show
3/10

Malindo Air customer review

(Malaysia)

I travelled 3 times from Kuala Lumpur to Kuching via Malindo. First 2 times were great inflight entertainment and food was good. However for the 3rd flight they rescheduled my flight from a night flight to a mid noon flight. To make that flight I had to take leave from work which was not possible for me. I had to book through Air Asia for my original time instead. Will never fly with Malindo unless I'm not bothered with timing.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Malindo Air customer review

(Singapore)

I flew OD804 SIN-KUL and it was one of the best flying experiences I've had. Flight was on time cabin crew were very friendly and attentive throughout the short flight. IFE was working great! Worth my every penny spent. Highly recommended!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Malindo Air customer review

(Malaysia)

Expect some delays in the flight taking off (Cochin to KUL April 2015). Flight offered reasonable food and excellent leg room which was almost like being in business class. Luggage handling was also excellent with normal check-in. Suggested areas for improvement are: 1) To create a reasonable menu. 2) Competitive offers to attract frequent travelers etc. 3) More friendly m-commerce apps for easy check-in.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
3/10

Malindo Air customer review

(Malaysia)

Took Malindo Air from Langkawi to Subang today and flight was overbooked. How could they have overbooked a flight with only 72 seats? Will never use this airline again unless I don't have a choice.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Malindo Air customer review

(Canada)

I am tall and have problems on many other low cost airlines but not with Malindo. The flight was on time the service was good. True there was no inflight entertainment but I only took short flights which were about the same cost as a bus but much shorter in time. I would with Malindo again and I have recommended them often.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Malindo Air customer review

(Singapore)

Took Malindo from SIN to KTM via KUL. Flight from Singapore was delayed for 1hr 45mins. I had only a 1hr transit time in KUL. I informed the ground staff. When I arrived in KUL ground staff were waiting for me and brought me to the gate quickly. Baggage also arrived promptly. Return flight departed KTM early arrived in KUL 45mins ahead of schedule. Flight to Singapore was short and simple. Food not too bad. Entertainment good. Excellent legroom. Overall comfortable.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Malindo Air customer review

(Australia)

OD305/231 12 Jan. We flew Bali-KK-Codine. Check-in was quick and easy bags checked through. Boarding was organised once onboard modern light aircraft crew were ok not over friendly. Legroom was great I'm 191cm tall - was fine great entertainment. Meal service didn't get to us on first flight due to turbulence second flight was all edible. Bars arrived on time no complaints.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Malindo Air customer review

(India)

I travelled by Malindo on the TRZ-KUL-TRZ route and it was a very pleasant flight (as far as the airline is concerned). The seats are very spacious the legroom is very good and overall very comfortable (I am extra extra heavy and I felt extremely comfortable in it). The food was a surprise and good too (on the KUL-TRZ line). The cabin crew could definitely do a bit of more friendliness but then I can't blame them considering the passengers they were serving weren't exactly at their best behavior. The in-flight entertainment system was also a surprise and of good quality. The let down was the fact that the cost for the headsets is not explicitly informed. The TRZ- KUL flight was exactly on time and check-in was quite a breeze at the TRZ airport. The return flight was delayed by a couple of hours and proper announcements were not made but for the information on the display board. But one can live with it. The in-flight announcements were in an English I could not quite understand (I do not know why all airline English announcements are this way) and in Malay and Indonesian I guess. I do not see the logic considering 90% of the passengers would not have understood any of the 3 languages the announcements were made in. Overall a very pleasant and comfortable journey. But then it was a very short one.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Malindo Air customer review

(United Kingdom)

OD 1235 on 25 Dec. Short flight from Kota Bharu to Subang. Flight was on time despite bad weather conditions and flooding on the East Coast. The cabin crews were attentive. Good fare for ATR flight. Landed at Subang airport and it was convenient and near to KL Downtown.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Malindo Air customer review

(Malaysia)

I was on flight OD231/232 from COK-KUL-COK last week was pretty sceptical in the beginning due to many negative reviews I came across. Nevertheless I must say that the flight was very OK (in terms of value for money) staff were very friendly and approachable. Food was not bad either the delay was tolerable too no missing baggage etc.. Would fly with Malindo again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes