Malindo Air

Malindo Air offer some great promo airfares and we were lucky enough to get tickets from Subang to Penang return, cheaper than bus or train. And that included 15kg luggage. We were seated in row 18 on the return flight. That has plenty legroom. During the flight some biscuits and water are served. There's a magazine to read in tth seat pocket, so the time in the air passed quickly.You can buy a coffee. Flights were on time each way.

Firstly, the Malindo Air check-in counter was not indicated on the boards. I had to walk all over the terminal, and almost couldn't find it because the screens above were blank! Was told there something was broken but they could have easily written on a piece of paper and stuck it up! Fortunately, check-in was quick. Bought a meal on board. The first thing I find was a piece of omelette that was a step away from becoming leather, and the chicken was terrible. They have personal screens and entertainment, but no headphones. As good as not having any.

I was travelling Malindo Air from Trivandrum to Kuala Lumpur on 31st August and was dissatisfied with hospitality of cabin staff. I have travelled many airlines, but this shouldn't mean that on a low fare airlins the passangers are ill treated. The crew members was not friendly, grumpy faces and irritable tone in speaking to the passangers.

My wife and I am, we are both frequent flyers with Malindo Air from Singapore to Kuala Lumpur. Cabin Crews are very friendly.

We got the cheapest flight from Kl to Kuching. Flight took off on time and was almost full. Very comfortable seat and legroom compared to Air Asia. Some refreshments enough since we slept throughout the flight. The cabin crew were friendly and helpful. Extra 15kg free checked baggage is very helpful.

SIN-KUL. At time of booking this was the cheapest fare I could find, including budget airlines considered. Was pleasantly surprised to be assigned the exit seat, even more surprised to find that the aircraft was waiting for me to board (usually the other way round for all other flights). Aircraft looked brand new, IFE was worthy for long-haul travel. Simple snack and drink was provided and crew was friendly. Service comparable to legacy airlines and I would definitely fly with them again.

Flown Malindo from KLIA2 to Don Mueng. The check-in agent at KLIA2 was terrible and unprofessional. I was shocked that the agent were more interested in staring at their iPhone than greeting their customers. Was traveling with another two companions and we checked-in together. However, our seats were different and once airborne, we were surprised that there were so many empty seats at towards the end of the plane. Inflight service was a different story altogether. The cockpit crew and the cabin crew really interacted with the passengers and were very friendly. Malindo has a PTV for each seat and they provided great IFE for a short flight.

Connection flight from Kuala Lumpur to Kochi was re-timed to be one hour later, but I received an e-mail notification and a phone call from airline staff, before the start of the journey. Though I was travelling business class, no lounge was available in KL, I had to wait in the crowded common transit area. The transfer desk at KL was unmanned. On the return lap, my baggage was delayed. I had waited at the belt expecting my bag, to realize after a wait of half an hour that my bag did not arrive. There was no airline representative available near the belt, managed to locate the ground handling representative's office to join a queue with many other passengers with the same plight. There was only one staff at this office, causing further delay.

SIN-KUL in Economy Class on June 13th. The aircraft was a new Boeing 737-800. Economy Class seats were comfortable with excellent legroom and pitch. Each seat was fitted with touchscreen inflight entertainment but the system was not turned on. A packet of cookies and water were offered. Staff service was courteous. For the price paid (S$44.00 per adult return) Malindo Air offered brilliant value for money.

I've travel many times with Malindo. The first time was superb. On schedule staff fairly professional. Plane was new and comfy. However last January my flight was supposed to take off at 1pm but they emailed me to inform that the flight been re-timed - two hours later. In the end my flight took off at almost 11pm (10 hours plus delay). Reached Kota Kinabalu 12.30am in the morning. Terrible experience. My following flight with Malindo's turboprop from Subang was not that bad. Delayed a bit but still tolerable. Lately I noticed that Malindo often re-schedule their flights at the last minute. If you are flexible with time I recommend you fly Malindo.