Malindo Air

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 194 reviews
5/10
No Skytrax Rating
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8/10

"seats and legroom comfortable"

(Malaysia)

The baggage check in process was fast. The boarding process also runs smoothly. The seats and legroom were more comfortable if compared with that of Air Asia. Both ground staff and cabin crews were very friendly. The food served was tasty too. But the inflight entertainment system was not working properly, got hanged after an hour after using, asked the cabin crew to reset it but to no avail. The air conditioner in the plane seems like not working properly too, it's quite hot in the plane.
AircraftBoeing 737-900ER
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteKUL to TRZ
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"better than service from Air Asia"

(Australia)

Value for money. It operates as a full service airline. Not sure why it is operating from KLIA2. Cabin crew were friendly, departure was on time and meals were reasonably good. Much better than service I had received from Air Asia. I couldn't complaint about the ground staff either. No complaints
AircraftBoeing 737
Type Of TravellerFamily Leisure
Cabin FlownEconomy Class
RouteKUL to TRV
Date FlownFebruary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
6/10

"value for money"

(Singapore)

Flew Malindo Air from Kuala Lumpur to Perth. Comfort and value for money. New route with new aircraft, only budget airline with business class and lounge in KLIA 2. Several aircraft's bought by Malindo Air to serve new route, brand new Boeing 737 with comfortable cabin seat with quality cabin crew.
AircraftBoeing 737
Type Of TravellerSolo Leisure
Cabin FlownBusiness Class
RouteKUL to PER
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
6/10

"staff were friendly"

(Malaysia)

Malindo Air staff were friendly. I fly from Kota Kinabalu to Kuala Lumpur on the 6th February there is a slight delay. The seats for Malindo were quite comfortable. But it only delayed about 45 minutes and we arrive at KLIA at 11.45pm.
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteBKI to KUL
Date FlownFebruary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"Highly recommended"

(Slovenia)

Kuala Lumpur to Denpasar with Malindo Air was truly a big surprise. Known as a budget airline, the plane was practically new and well equipped. Leg room was enormous and the seats were just great. 30kg check-in baggage allowance (up to 2 bags) is also a big bonus. Highly recommended indeed.
AircraftBoeing 737-800
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteKUL to DPS
Date FlownFebruary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"is much preferred"

(Malaysia)

Trichy to Kuala Lumpur with Malindo Air. The seats, meals and service was good. Good space for legs, and seat recline was also decent enough for good sleep. Flight entertainment was loaded with good movies and different languages with subtitles. Delay was informed a day before. Compared to other low-cost airlines, I would say Malindo Air is much preferred.
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteTRZ to KUL
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"Very good service"

(United Kingdom)

Kuala Terengganu to Kuala Lumpur on Malindo Air. Possibly the best low-cost airline I have flown. I booked a flight the day before I was due to depart because of a sudden cancellation of another flight and I had an extraordinarily cheap fare. the plane was in good conditions and the seats were comfortable. During the flight we were offered a complimentary drink and some crackers, the flight took off and landed on time and during the flight it was considerably less noisy than expected. We had a free luggage allowance in addition to the cabin allowance and our luggage arrived in the hall with us. Very good service.
AircraftATR72
Type Of TravellerBusiness
Cabin FlownEconomy Class
RouteTGG to KUL
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"all up a pleasant experience"

(Australia)

Kuala Lumpur to Perth and the first time using Malindo Air. For a budget airline found the experience to be quite pleasant. A new plane, seating quite comfortable, entertainment system worked well. Cabin was too hot while on tarmac, but was quite comfortable after takeoff. The service left and arrived on time. The Stewards were readily available to serve refreshments on request. All up a pleasant experience. I prefer flying in a wide body jet if I have the choice.
AircraftBoeing 737-800
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteKUL to PER
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
6/10

"an okay experience"

(India)

Malindo Air from Delhi to Langkawi return via Kuala Lumpur for a holiday. Cheap fares and very punctual. Convenient overnight flight out of DEL as well. Food was forgettable, and IFE scant but still existent. Seats were okay but design was somewhat tacky. The smaller ATR operated Langkawi to KL was fairly comfortable as well. Hard landings on all occasions. Baggage not loaded onto our return flight and delivered with next day's flight. For its fares, its an okay experience.
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteDEL to LGK via KUL
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"amazing staff"

(Taiwan)

Kuala Lumpur to Krabi via Penang. It was my first time using Malindo Air. The flight departed on time from Kuala Lumpur and we made a quick stop in Penang, Malaysia. Onboard we were served a bottle of water and a snack. The service on board was excellent for a budget airline. The plane was a very small plane with two small engines but this did not compromise leg room. In total we took four flights with them throughout our trip to Krabi and back. Great airline with amazing staff at very good prices. I will fly with them again.
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteKUL to KBV via PEN
Date FlownFebruary 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes