Malaysia Airlines

KUL-CDG. A380 was good and flight was filled to the brim. I'm not a big fan of the hard seats but it wasn't hard to get a good night sleep. One of the 2 stewardess weren't very attentive and could have done better while the other one was fantastic. Food is great as usual and they offered drinks on several rounds. Check In is done via a kiosk now so things are faster.

Flew CGK-KUL-CGK on MH710 and MH727 with their brand new B738. both flight departed and arrived on time. Flight service was great with courteous flight attendants and comfortable cabin. However they seem to cut expenses by offering much smaller inflight meals but still okay for the 2-hour flight. The main highlight of the trip was check in facility in KLIA Express station at KL Central which is really efficient and convenient. I paid MYR 35 for 30-minutes train to KLIA and was able to check in and check my baggage there at the station. Overall a pleasant experience.

KUL-CDG-KUL seated on A380 upper deck for both legs. Both flights left on time. Service provided by FAs and ground staff was friendly helpful and courteous. Never heard a rude word uttered or given any dirty looks as commented by some of the other reviewers. IFE was adequate and contained ample media to listen/read/watch. Late supper and breakfast were served hot on both flights and were quite tasty. Snack boxes were handed out mid flight with FAs serving drinks nearly every hour throughout the flight. Snacks and drinks were also readily available for selection in the rear galley area. On to the minor negative comments. Though there was plenty of legroom our seats were very stiff and hard on this 388. Hard to sleep on for long haul flights if you're even able to sleep at all. My previous flights on the MH 772s and 744s had much comfy-er seats than this plane. The seat back pockets and also additional window seat storage had food crumbs and dried "goo" and needed a good vacuum and wipe.

Just flown MEL-KUL-CDG in business class. 777 on first leg to KL then A380 to CDG and back then A330 from KL to Mel. 777 is spacious. Business class was pretty busy but economy was so quiet - this leg was a week after MH17. A380 is superb - I was in the front section on the upper deck both ways and it was so quiet. A330 is cramped and uncomfortable to sleep. IFE not the best and I am glad I flew in different months as the movies weren't the best. Food was pretty average but service was as always really good. That's always been the standout feature of Malaysian and in the face of everything that has happened their staff are still the most helpful in the skies.

I flew from Auckland to Kuala Lumpur then to Paris. All nice flights saved up for business class which was nice too. The staff were good. Food and entertainment were good. The seat was excellent. All in all a good flight.

Flew FRA-MNL-FRA. First leg delayed (3 hrs) because they had to change an tyre. The seats are a bit hard and overused on the 777 but I choose them because of the 34 inch seats and legroom. The food was ok and the cabin crew very professional. Flight to and from MNL was in a new 737/800 and everything was ok. Flight back to FRA was on time food and crew ok. It is now the 5th consecutive year that I have taken MAS. In future I will still choose MAS because of their service legroom good prices and the short stop in KUL.

MH 795 Aug 4th HKT-KUL 25F MH 135 Aug 5th KUL-BNE 37F MH 134 Aug 6th BNE-KUL 37F MH 786 Aug 7th KUL- HKT 11A. Positives: Good IFE. Expected on long-haul above par for regional flights. B738 and A333 both less than 2y old. On-time dep and arr. Food for Economy ok. Price USD 350 less than SIA and even better than most LCC. Good value for money. Negatives: KUL-BNE flight freezing cold cabin. Apprx 70% of passengers were shivering wearing blankets and jackets. Asked to pls increase temperature. Nothing happened. One particular staff member argumentative patronizing and confrontational. Took forever to get to speak to Cabin Manager but once he intervened issue was sorted out amicably. Nevertheless caught a cold since this was 4hrs after initially addressing the issue. On MH 135 AirShow not working window shades pulled down and no announcements made from cockpit. In light of recent events I find it rather insensitive of MAS not to understand the need to keep passengers informed. Upon request the clearly annoyed First Officer announced we were just passing Alice Springs. Cockpit crew really should communicate more with the cabin especially if AirShow is INOP.

Flight from Hong Kong to Kuala Lumpur. Unfortunately we experienced a delay while already in the plane because of high traffic at HK airport. The FA's immediately started distributing drinks and peanuts. The flight overall was a pleasant one with friendly and pro-active service and good food. I'm not a big fan of the 737-800 though. The older 777's that they also operate on this route are in my view much more comfortable.

KUL-TPE-KUL outbound on 1st Aug 2014 and inbound on 5 Aug 2014. B737-800 were being used for both sectors seat pitch was OK IFE was excellent food and beverages were great and the crew members were attentive and serve to perfection. Thumbs up for MAS!

We all know this airline has had unfortunate problems however this does not excuse the tardy service well was it even service on two sectors London to Kuala Lumpur and Kuala Lumpur to Auckland in July. For a 5 star airline both my wife and I were very disappointed. We flew the day after the Ukraine disaster the cabin crew on both legs looked for want of a better word 'tired'. We were served very quickly on the London - KL leg the cabin shut down and then left to our own devices. There was not a crew member to be found a couple of times that I wandered back to the galley. In fact there was not even any water or juice left out for us to help ourselves to nor was there as with Cathay on our trip over a cabin attendant roughly every hour bringing water juice and snacks around. The same happened on the KL Auckland flight. I also found the inflight entertainment disappointing especially on the second leg where the screen was not performing well nor would either my wife's or my hand piece retract into the seat arm. If this is 5 star service then it must only be in the front of the aircraft or did we have an unfortunate couple of flights? I hope the latter!