Malaysia Airlines

I flew from London to Kuala Lumpur in August I have always flown MAS. Another great flight on time both ways. I only have praises for the very friendly and pleasant cabin crew. Drinks were served every hour and the food as fantastic. Inflight entertainment was great.

I flew Brisbane to London via KL - return with Malaysian airlines and was more than happy with every aspect of the experience both on the A330 and the A380. I look forward to flying with them again as soon as possible.

Just flew Adelaide/KL/Singapore with Malaysia Airlines and couldn't have been happier. Flights were great friendly efficient staff good meals and entertainment. With all the problems Malaysia Airlines have suffered this year I hope they keep flying. We will certainly book with them again.

Melbourne-KL-Bangkok return in economy. Flight from Melbourne to Kl was the 12.05 departure. A chicken roll with spicy relish was served as supper and a breakfast of continental or nasi lemak was served prior to landing in KL. On the flight from Kl to Bangkok a chicken roll was served with a piece of cake. I would rate the food as average there was nothing that stood out or was out standing. Staff were excellent and friendly and meal service was very efficient. My request for a scotch and coke was fulfilled promptly. Toilets were kept clean at all times. Cabin announcements were kept to a minimum to allow sleep. Seats were comfortable for economy with ample leg room. Good choice of movies and TV shows. On the return flight from KL to Melbourne a dinner was served of curry chicken with salad and sticky date pudding. This was by far the best meal our of all the planes. Plane was an older model so seats didn't recline but luckily plane wasn't full so could stretch out. Breakfast was a very bland chicken roll saw a lot of people have a bite and leave it aside. Service once again excellent. Overall a good experience the fares were about $400 cheaper than Thai and almost the same as Air Asia. I have flown them many times and the service is always without fault. All flights were full or close to full and left and arrived on time.

We did a Business Class flight from Frankfurt to Denpasar via Kuala Lumpur. The Chef-On Call service worked perfectly and the food was good in quality and taste. The staff were very friendly and always smiled. Each flight was operated with a Boeing 777-200. The seat were are good but not the newest ones. Unfortunately not fully flat when you want to sleep but still we could sleep about 8 hours non stop without disturbance and wake up relaxed. The onboard entertainment system is not the newest system anymore and did not offer a good range of movies. I have seen much betters in other airlines. But it worked without any issues. The service before the flight is great. All my requests were fulfilled and I received a reply on my emails within 12 hours usually.

I regularly fly Malaysia Airlines and am usually pleased with their service but this time the abysmal service on my Bangalore-Kuala Lumpur flight needs reporting. I was placed on a seat in front of an exit row and was horrified to find the seat couldn't recline at all! To make matters worse the seat pitch was no different to some budget airline like Ryanair! Imagine being mashed up for 4 hours in a seat that wont recline while the seat in front of you is reclined all the way for 4 hours! By the end of the flight I was exhausted as it was so uncomfortable that I was unable to sleep squashed into the tiny seat with the TV screen mashed up to my face (meaning I couldn't watch anything without hurting my eyes). My back and neck still hurt even though it has been a day now. For those who are wondering I bought a full service Class L economy ticket not one of the ultra cheap H or K tickets so at the very least I should not have been stuck in such a seat! From now on I shall fly Singapore Airlines to Bangalore even though it means that I have to transit in Changi.

KUL-JED-KUL MH150 and MH151. It was a fantastic trip for me and my family. The cabin crew were very friendly and attentive. The food were delicious. The IFE also very good with many choices of movies. I will definitely fly with Malaysia Airlines again in the future.

MH122 (SYD-KUL A330-300) MH758 (KUL-SGN B737-800) MH765 (REP-KUL B737-800) MH141 (KUL-SYD A330-300) Business Class August/September. Despite their travails over the past months Malaysia still rates with the best the cabins were full both to KL and Saigon only 5 pax (out of 16 seats) from Siem Reap and 17 pax (out of 42 to Sydney). Check-in was hassle free at all locations with lounge access after border protection and security (note MH now use the QF Business Class lounge at SYD rather than their own lounge down in the bowels of Kingsford Smith). There was no priority boarding at KUL or REP but once on board service was exemplary on all sectors with friendly and attentive crews the exception was REP-KUL (2 flight attendants for 5 pax but no teamwork or co-operation rapid meal service CSM spent most of the flight reading his paper and no priority landing passes which meant almost 30 minutes to clear immigration at KUL - not good). Food and beverage was good with tasty meals the satay is always a winner and a good wine selection (interestingly wine wasn't offered with the 'lite meal' served before landing - dinner time - but available if requested however they embarrassingly ran out of all white wine on the SYD-KUL sector). The standard of catering on the two short sectors was astonishingly good. My only complaint would be that the meals were rushed when a more leisurely pace would have suited the time of day.

Flew Malaysia Airlines recently on KUL-LHR-KUL on their flagship A380. Upper deck was a breeze and seats food and IFE was on par with the likes of the competitors. Crew were friendly pleasant and offered juice/drinks consistently every hour. Flight was slightly longer due to the new flight path which took longer than usual. The loads on KUL-LHR was 100% full and LHR-KUL was 90%. Transfer between Terminal 4 and Terminal 5 was a breeze at LHR. Good flight and excellent crew like always. Keep up the positive spirit.

Flew domestic route Kota Kinabalu - Kuala Lumpur return with B737-800 (90-95% passengers load) and international Kuala Lumpur - Melbourne with A330 (60-70 % passengers load). I would said positive points were smooth check in on time flight welcoming cabin crews and good legroom. But I think MH needs some improvements with certain aspects if still want to stay in line with other legacy airlines such as SQ CX QR EK. These are things such as: food services. For instance for domestic 2.5 hr flight it is not reasonable to be served refreshments only. My meal from MEL-KUL was a tasteless nasi lemak. IFE was very good but would better if they have Malay subtitles for non Malay language movies. Otherwise satisfied with MH in general.