Malaysia Airlines

Flew from Brisbane to KL then Bangkok 3rd March Red Eye. First flight was great plane was clean and food was great. TV staff were so polite I was having a few vodkas and the staff actually came to see if I was ready for another drink they couldn't do enough. 2nd flight - plane a lot older staff not as polite but good flight. Returned 18th and 19th March - Staff were great on both flights food was great had no problems at all.

Flew economy class from LHR-KUL return. Flying on the 18th March and inbound 26th on A380. No foot rests no hot towels and only two meals offered on such long flights. Packet snacks were available from the galley however. Drink runs were made and IFE was good but navigation could have been better. Noticed on the flight map that we avoided all of Ukraine taking a slightly longer route hence a little late into KUL.

KUL-PEN Economy class on Boeing 737-800 Boeing Sky Interior. Smooth boarding attentive cabin crew AVOD in every seat. Peanuts and beverages provided on this short 40 mins flight. Comfort seat and legroom was fine for a short flight. Price was a bit higher than normal due to Chinese New Year Eve as most Chinese were going back home to celebrate.

Flew MH16 KUL-AMS on March 21 Seat 03J and subsequently MH19 on March 28 Seat 02C. Good experience with the inflight supervisors and the selection of food and presentation. Attentive and always with a smile. The amenities kit were good but the sock not usable beyond 1-flight. The IFE was ok with not many choices of latest movies. Headset provided were faulty but exchanged upon request (MH19).

Flew one leg Business class KL - Melbourne. Early Jan 2015. Had 5 hours to wander in the airport and went between both Business lounges and the shops. I think the airport is the best in the world for passengers. I agree the lounges are crowded but so are all lounges these days. I loved the lounges! Food was fantastic in them but more so onboard and always was in Economy as well. Service was one of the best and although bed could of been more comfortable it was a great flight.

BNE-KUL-BNE Feb 2015 - Business via MH upgrade bid. I fly a lot this is my first time flying long-haul Business. The Qantas Lounge (shared by MH) in BNE is excellent. The MH Golden Lounge at KLIA albeit spacious is overcrowded the service is mediocre largely due to unstable Wi-Fi connection and chaotic service at the barista station. The in-flight experience both ways is the best I have had. The cabin crew were very attentive and friendly they addressed me by my name. The signature satay's reputation is well-earned and the three-course meals I had on both flights were well-refined. Hot towels offered multiple times throughout the flight is a nice touch. Great IFE selection and the reclinable seat was very comfortable I slept very well.

MH 019 AMS to KUL 5 March 2015 Business class. The airplane was spotless and the crew welcoming and kind. The service was excellent and the food very tasty. The seat was comfortable enough for me to get 9 hours sleep on a 12+ hour flight. It was most enjoyable.

The airline is a mix of good poor and very bad. The first problem was booking vegetarian meals it can be missed if booking online and no way of changing online once booked. Had to phone twice to get it sorted the website quotes a number in Malaysia to phone found a UK number that redirects and considering I was on hold for 30 minutes thank goodness I did! The first flight (LHR-KUL) was excellent got seats in upper deck and was less half full ample drink runs and very friendly crew IFE was excellent. KUL-MEL BNE-KUL what difference snarly crew things were thrown at people and I saw a couple of people even being shouted at. For BNE-KUL leg the seat belt sign was left on for 5 hours even though no turbulence and crew refused any hot drinks. I looked forward to KUL- LHR but was in bottom deck of full flight and seats are very uncomfortable there and only 2 drink runs were done for 14 hour flight people were all pressing call button. Reason I chose Malaysia is so we could get BA miles but when returned discovered no miles awarded as was 'deeply discounted fare' even though was not cheapest and only £10 cheaper than CX who would have given miles. Not worthy of oneworld membership based on economy product.

Flew Bali to Bangkok via KL on the 16 February. Took part in the business upgrade promotion and was successful. This really was a tale of two flights. The first leg to KL was just ok the food was terrible though and the flight attendants disinterested. After a few refreshing hours in the lounge at KL it was time for the flight to Bangkok again business class. Same aircraft 777-800 and what a difference with an energetic and professional crew. In all honesty would have been disappointed if I had paid a full business class fare.

Travelled on MH176 from MLE-KUL. Was a redeye flight and was glad to catch some sleep. Meal was served and to my surprise it was a full meal! (Bun with butter salad main dessert) I was expecting the Mealbox that only consisted the hot meal and a cookie. Kudos to MH for that. Cutlery still isn't metal but same time isn't the crappy plastic ones. It's the more solid type of plastic! Kudos to them again. Enjoyed the Boeing Sky Interior on the B737-800 9M-MXH. Plane was very clean but MAS has to reconsider changing their pillows as they are so bad. That's the only downside other than the 20 minute delay which was due to the late arrival of the aircraft and runway congestion (both SQ and EK had to depart at the same time). Definitely recommend it as the price I paid is 3-4 times cheaper than SQ.