Lynx Air

✅ Trip Verified | There is no good reason to fly Lynx. They throw a bunch of flights up to see what sticks then cancel the less popular ones. They will rebook your return flight to be ahead of your departure (impossible). If you actually want to go where you've booked, take a legacy carrier. Lynx has 0 respect for their customers lives (beyond what's expected from a budget airline). Plane was incredibly dirty for a new plane. Dirt and grime ground into the aisle carpet. The two lines in the photo extend the length of the plane. Do they expect me to believe they are maintaining these correctly?

✅ Trip Verified | By far the worst airline and service ever and same with their security. We were charged for 2 carry on and one check in 290$ . They made us put all the tags on our bags our selves. All of the workers had a bad tone when speaking with everyone. The security just shove and push and rip open your belongings and broke my purse. They don’t give you enough time to properly unpack your stuff to put through security. I could name more but we just happy we made it through. Every thing we bring on the plane on a normal flight they were giving problems to everyone. People started to put all there clothing on from there cases. Everything is hidden fees by 3 times worse. I can always replace my things but you can’t replace a persons experience.

✅ Trip Verified | Worst airline possible, save yourself and book with anyone else. I didn’t think it was possible for an airline to be this bad. I wish I had stayed away. I can’t believe this company is even allowed to operate.

Not Verified | Worst airline. No food, no charging points. You’ll get bored and you’ll not be able to sleep properly too. Better pay more and travel through Air Canada or West Jet or whatever suits you. Moroever, they make your ticket for $168 or something after that they’ll charge you extra $200 even if your carry on bag is small. I’ll never take this airline again. For you personal item is just a small bag. We’re not going on work we’re going on trip. Personal baggage dosen’t make any sense. Anyways! Thanks for giving me this experience.

✅ Trip Verified | When I checked in online, I registered my carry-on baggage but for some reason it was not registered. I tried to explain the situation to the staff but they were very rude and charged me $79! I really felt like I was being robbed. This is an unacceptable practice. I understand that is a low cost company but they shouldn’t feel like they have to rip off customers to make ends meet.

Not Verified | Do not fly Lynx Air. The first time I booked with this airline, they moved the flight to a whole different day last minute, completely proving useless based on hotel bookings. I now booked with them again (hoping that it was a one time issue) and they once again moved the flight to a whole different day. Both times had to book another flight last minute (at significantly higher prices) based on hotel bookings. This airline is completely unreliable.

✅ Trip Verified | It’s a very bad service. They didn’t let us take any carry on luggage, long flight but not even drinks they serve. Cabin crew don’t help passengers with anything. I have no idea why those cabin crew for maybe just to sell. We have been travelling so many places we took domestic flight so many times but I would never buy ticket from lynx air. They made us limited to carry stuff. We couldn’t carry our important stuff to visit Toronto for a week. Couldn’t take extra shoe’s because of the limitation. I highly suggest not to go with lynx if you want little bit better service. You can’t even have any water with this airline. We made big mistake to get this.

Not Verified | Lynx cancelled my flights with 6-weeks notice. They offered a refund or changed flights. The changed flight option was more than a week after my original flight, and only had one option listed. When I selected a refund, I received an email that said the refund request was approved and would be deposited in 5-7 business days. It has now been 12 business days (3 weeks) and still nothing. Have been on hold with customer service for 23 minutes so far. Just spend more on a regular airline, you'll save time and headaches later on, I think, at this point.

✅ Trip Verified | Absolute worst staff I have ever had to deal with. I have a backpack made by osprey specifically around the British Airways personal item requirements but was stopped in Calgary and the lady said you need to put it in this gauge now. I told her it's built for this and her response was to scold me and and my wife for 20 minutes on how it's not true. In the end we had to pay for 1 personal item with was $90. That is absolutely ridiculous. Once on the plane we sat in row 1 so overheard the flight attendants gossiping about the "difficult passengers" on this flight for 4 hours. Never booking Lynx again and would highly recommend paying the extra bit for a professional experience.

Not Verified | Very bad experience. Will never recommend using this airline. Flight was canceled on the day of flying which is about to go to the airport. And no even compensation for that, considering that it is a 24-hour delayed flight. 2The staff at the counter in Montreal are so rude. There's no specific instruction on the carry-on bag at the site and you will be surprised you need to pay another 103.54$. Ground staff and even the shift supervisor need training on how to deal when this problem arises.