Lynx Air

Not Verified | Had a great experience. Flight was early, no issues at all with boarding. Keep in mind they only allow a small carry on and backpack. Crew was very nice. This was the first flight where I could actually be able to fall asleep!

✅ Trip Verified | I paid $170 for a round trip from Calgary to Toronto (gone for 5 days) which is a fantastic price. I didn’t have the highest hopes for this airline given the price but I was pleasantly surprised! The flight crew was lovely, the seats were spacious and the same as any other airline. They don’t serve food, pop , etc which is fine I just brought my own. There’s no in flight entertainment which was fine as I downloaded shows in advance. I also totally understand given the price why all this isn’t included, fair trade off. In addition the only thing to keep in mind is they only allow a very small purse or backpack to be brought on free of charge. If you bring a carry on i think its $40 and a checked bag is $100 so the whole point is to avoid that. I had a wonderful experience overall and will 100% be using this airline again!

✅ Trip Verified | Our flight was cancelled by the airline as a result of a crew shortage but they did not make us aware until we arrived at the airport. As a result we needed to pay an unreasonable amount of money to get home that day or wait three days for the flight we were rescheduled on by Lynx. In addition to all of this they are only offering to reimburse half of what we paid. This is my first and last experience with Lynx and I would highly advise against anyone flying with them. I get that they're a ultra discount carrier and this prices may seem appealing but if they're going to cancel your flight without notice leaving you high and dry then it is no longer worth it. I've flown on many other discount carriers and none are even close to as bad and poorly organized as Lynx.

Not Verified | Calgary to Toronto. They are the most irresponsible airline to fly, they change your flights for no reason, they do not answer you for your additional expenses that are caused by them. I have a canceled flight from Toronto to Calgary for 2 additional days paying for hotel food and losing days of work with a budget that was not in my plans. The worst and I will never travel with them again nor will I recommend them to anyone.

✅ Trip Verified | Well, my friend and I were flying from Calgary to Toronto. Our flight was scheduled to depart at around 7 and we reached the airport very early at around 5. To our astonishment the Lynx check in services told us that our flight got cancelled with zero explanation why, no cancellation email as well. Lynx did not even take the effort to rebook us on to another flight and their customer service was not available. My friend and I had to scramble to find another flight ourselves to Kitchener airport spending an extra 628 dollars in all and not to mention the extra Uber cost that we may incur later. Totally frustrated with this airline, they have zero sense of accountability or professionalism and I will never take this airline again. I wish there was a way to give a negative score to this airline. Absolutely horrendous.

Not Verified | Calgary to Kelowna and return, tax in for $147.00. We left Calgary on time and arrived early. Brand new plane, no bells and whistles. No food or beverage service. I would guess to keep the cost down. The only negative, they did change my flight time later the same day as I was checking in. I was sent a notification indicating the change and a hour later was 24 hour check in. Please check the time of departure on your boarding pass once you check in. Over all it was a great experience. I would highly recommend Lynx Air.

✅ Trip Verified | Here are the facts from my experience, take it or leave it. My flight was cancelled and I received no email or communication to inform me. This was true for about 100 other people at the airport when I arrived. The airline offered no apology or explanation and rebooked me for 3 days later. We were offered no credit or accommodation to cover this extended travel. I was told that I might be able to get in a flight the following day but the only way to know was to come back to the airport. I waited in line for 45 minutes the next day only to be told there was no record of my flight in the system. The employee at the airport had to call tech support to resolve this but eventually got me on the flight. Based on the line of a hundred people or so I’d guess this also happened to many others. I have never experienced this level of distinction and feel bad for the employees on the front lines who have to deal with this. It is really unfortunate but this airline is not operationally ready to operate yet. I would stay away unless you have the ability to have very flexible travel plans.

✅ Trip Verified | Calgary to Victoria. We had booked a flight in May 2022 for October 2022 at 7:50pm. We had also received SEVERAL confirmation emails the days leading up to our flight that all said 7:50pm. When we showed up to the desk just before 6:00pm (almost 2 hours before our flight) to find another 20 people also waiting and the employee at the desk said “the flight just left” 2 HOURS EARLY. The worst part was he didn’t give us any answers as to why, because it must of been empty. And then he said he was leaving. So we waited at the desk for 3 hours to hear from someone with some answers and to why that happened and how and what they’ll do to get us all home. Nothing. The best answer we got was “contact customer service” which I have been on hold for hours with. I’m convinced no one works for this airline, it’s a scam and it’s a coverup for some other type of business. This is ridiculous and unprofessional. I will NEVER fly with them again and will make sure everyone I know will never fly with them again.

✅ Trip Verified | I thought I would try this flight to Halifax. outbound, no issues. inbound, whole different ballgame. Flight cancelled by email, 1.5 hrs before takeoff, as we were clearing security! Arrived to find we had no flight - email stated "due to bad weather". Zero bad weather, coast to coast. Lynx staff then told me pilot, on a Sunday afternoon, "suddenly got sick". Apparently that's means there's no other pilots? we were rescheduled 3 days later so we had to buy tickets on Swoop to Edmonton, and then take a taxi to Calgary to be able to get back to work, as all other flights fully booked, stranded 3000kms from home. This was my first, and will utterly be my last flight with Lynx. How do you rate a return flight, that doesn't return?

Not Verified | We live far outside of any major city center, we booked Lynx to fly us to Calgary for our friends birthday in Banff. We drove 3 hours to the airport arrived 40 minutes before our flight due to issues with our vehicle. The women at the front desk refused to allow us boarding passes, we remained calm the entire time while she was incredible rude and would not allow us to get a word in and kept cutting us off, to the point she caused my partner to cry and she had to step away. They would not allow us boarding passes even with just our personal items. We called customer service and they informed us that they are not liable for their staff treatment off it's customers or whether or not we get on the plane if we do not arrive 2 hours before a domestic flight. It was honestly the most puzzling and unacceptable behaviour from a business and from all employees involved, I don't usually write reviews but my experience without even seeing the plane today honestly made me search out and find somewhere I could share the story. Just spend the extra money to get one of the other budget airlines with empathy