Lynx Air

✅ Trip Verified | The flight itself wasn’t awful. My main problem with Lynx Air is their lack of customer service. I was supposed to receive two refunds from them - one for a changed flight and one for a carry-on item that was charged by mistake. I haven’t received either refund and I’m going to have to eat those costs. I’m not the least bit surprised this company is shutting its doors.

Not Verified |   Lynx Air has been the most disappointing airline experience I've encountered. Their customer service has been notably inaccessible, leading to significant inconvenience. I have been persistently seeking refunds for two flights that were canceled by the airline, to no avail. This situation has been extremely frustrating. shame on them

✅ Trip Verified | Never again will I use this airline and will not recommend to anyone. Rude, mannerless staff, speak with people with absolutely no respect. Charged $120 for a small carry on box and when I emailed them about it, they came up with two different stories that made no sense whatsoever.

✅ Trip Verified | Have flown Lynx at least 10 times in the last 2 years and I’m done. Never again. Apart from the endless delays (spent one time 12 hours waiting for my flight to leave without any compensation whatsoever), the fact that you now get charged for a backpack is ridiculous. It is no longer a ‘low cost’ airline if you start adding every thing up, plus the ridiculous flying times. Going back to the traditional airlines! Certainly a lot less hassle.

Not Verified | Calgary to Toronto February 8 2024 : Flying for uncles funeral, unable to receive boarding pass, went up to counter to retrieve boarding pass, got thrown to the side and told “ I’ll deal with this after I serve everyone else” paid for carry on got my tag ripped off and forced to pay 104$ to put my carry on under the plane as “ the flight is full and there is no room for my carry on”. Got on the plane many seats were empty and my compartment above my seat for my carry on was completely empty. Flight back home from Toronto to Calgary February 12 2024 : flight was delayed 40 min because 3 people were late to the gate people were getting their tags ripped off their bags again and charged 150$ for a carry on. Brought my carry on and had no room to put it so I left it in a full compartment and was planning to move it as I was holding up the line. The flight attendant decided to yell at me that my bag obviously isn’t going to fit there and, I tried to explain I was going to move it I just didn’t want to hold up the line boarding the plane, so she proceeded to grab my bag and throw it in another compartment. Then the Flight attendants seen I was sleeping hit my arm three times with the cart and continued to purposely walk up and down the isle nudging my arm from under me that I had resting on the arm rest. Never said excuse me or watch you arm just utter disrespectful service. I called the company to complain and they said they will not give me any refund or do anything about the service because I’ve already departed my flight.

✅ Trip Verified |  We loved Lynx! It was Super affordable, planes were on time and no delays. We don’t eat on planes anyway so who cares. Will definitely be flying again.

Not Verified |   Horrible experience<. Lynx Air canceled the return flight. Because they only fly out of Fort Myers twice a week they wanted to push the return flight 4 days. I suggested an alternative departure and return date and the wanted to charge double the original fare.

Not Verified | The worst experience ever both flights, paid for carry on my bag got taken from me tag ripped off and forced me to pay 104$ to put under the plane, mean while it was carry on size and already tagged and paid for, then when I got on the plane my over head was completely empty and they said “ it’s a full flight no room for my bag” empty seats everywhere this was on the way to Toronto. On the way back from Toronto staff was super rude to everyone ripping peoples tags off again charging people 150$ for a carry on like you’re kidding they held the plane 40 min over time for us to take off because there were 3 people late for the flight. No offer for water or food nothing.

Not Verified |   Terrible experience. Our bags fit under our seats in front with room to spare and they still made us pay 80$. Rude customer service. The way back was fine and the crew did not make us pay for our bags. Have a flight booked for spring and they bumped our flight a day out coming home, which is going to cost me an extra night hotel, childcare and day off work - they are unwilling to compensate in any way. Will never fly with them again after this trip. I would cancel but have a cruise booked. They have an average review of 3/10 for good reason.

Not Verified | I asked for a refund as we were charged for our check in baggage on a flight that we changed due to sickness. It is very unfair to have to pay for a new bag when all you had to do was change the dates. Apparently, they won't refund for "add-on" services. They said they hope the experience will never be repeated. It won't because we will not use LYNX air ever again.