Lufthansa

Vancouver to Munich LH 477 4 July 2014. I found the Food to be sub-standard for a European airline and they also only serve German Wines. The seats are so cramped in Economy Class that it is hard to stretch yourself. They give you warm napkins only on the onward flight and not on return flights. I was carrying my suits so I asked the flight attendant if he could hang my suit in the wardrobe for me and his body language was so obvious that he did not want to oblige my request! Only when I argued with him did he agree to hang my suits. Flight attendants are generally unfriendly they hardly smile and it seems that they are doing the passengers a favor! They generally make a big thing even when your baggage is overweight by 2 or 3 kgs they only allow 23 kgs per passenger in Economy. Compare this to Emirates where you get a generous Baggage allowance of 30 kgs per person on Economy. When I checked at Vancouver Airport for my return flight my baggage was only overweight by 4 kgs but one of the airline staff members was very kind and allowed me to check my Bag in. If not for her I would have had to certainly pay an excess baggage fare!

June 10 2014 LH 493 to Frankfurt. July 3 2014 LH 476 to Vancouver. We paid extra for exit row seats and were not disappointed lots of legroom. Only critique was that people tend to congregate around area for bathrooms which isn't a big deal but when they hang out there for more than half an hour and keep bumping into you while you're trying to sleep then it's annoying. Outgoing flight was 747 and seemed to attract more "standers" return flight was 330 and shape of cabin did not encourage people to hang around as much. Pleasantly surprised at number of meals and snacks during both flights lots of variety service was great and flight attendants went out of way to accommodate other passengers with young children. Look forward to flying Lufthansa again hopefully in Premium or Business Class next time.

LH 457 3rd July. Overall very good. The available leg space was however below all criticism. For some reason the A-C seats on row 44 on the 747-800 had about 1 decimeter less leg space than the other seats on the same row (and the rest of the plane). I have never been so cramped on an Intercontinental flight before (or any flight for that matter).

MUC-CGN return (twice). I am always happy when I can book Lufthansa (work related) because it is such a reliable and punctual airline. The check-in and boarding is very easy the planes are always clean a little snack and two drinks are provided and I can choose my favourite newspaper. Usually the crew greets with a smile and has a service-orientated attitude. The seats are a bit hard but for one-hour domestic flights this is no problem.

27 June 2014 flight LH454. I flew Lufthansa from Frankfurt to San Francisco on an A380 and it is not an experience I would like to repeat. I know flying economy is supposed to be uncomfortable and unpleasant on any airline but adding hundreds of passengers to what most other airplanes carry only compounds the misery. Space tight seats very narrow and food bland as usual for economy. What made this flight "memorable" were the long boarding lines and the length of time it took to get off the airplane after an 11 hour flight. I hope the A340 and the A330 airplanes stick around for a long time to come.

My flight to Washington with Lufthansa in Economy Class was a very convenient one. As I am a chronic patient I liked that I had enough space to move my feet water was offered often enough. The meals were fine and entertainment was abundantly offered.

I travelled with LH1402 from Frankfurt (Germany) to Prague (Czech Republic) on June 23 scheduled 21.55-22.55. Due to late change of aircraft from the planned Airbus A321 to an Airbus A320 Winglets the flight was slightly delayed but the flight managed to depart before the awful night ban at Frankfurt Airport. The aircraft was only one week old according to the crew. That was obvious everything was extremely tidy and clean. However no IFE and still the same type of Recaro seats with any support for your head which I find very uncomfortable below industry standards. I was seated in Business Class on seat 4F and the service were excellent. Even on this very short flight a very tasteful salad was served and before the meal drinks were served. Right the way it should be drinks before the meal. An excellent flight and a very good experience and the cabin staff even addressed you by your name when serving excellent.

I travelled with Lufthansa from Stockholm Arlanda Sweden to Frankfurt Germany on June 23. The aircraft on this service was an Airbus A321. I travelled in Business Class and was seated on 4A. The overall experience is very good and everything is well thought through with German precision. The cabin was very clean and tidy and the service was very good. The food served on this route was a cold dish but very tasteful. If to complain about something the service was not especially well co-ordinated. The meal was served first and it took approximately 10 minutes before any drinks were served. I would have expected the opposite in Business Class. Lufthansa does not offer any IFE on intra-European flights but offers very good inflight magazines. The main negative thing to my opinion is the very uncomfortable seats. Recaro slim fit with very limited comfort. There is no head rest available so bring your cushion or maybe two and the seats are very hard. The seat pitch is however according to industry standards. On this occasion I had a connecting flight from Frankfurt with 1 hour transfer time. The flight was approximately 25 minutes late into Frankfurt but there were no problems with my transfer.

Vancouver-Munich-Geneva (4 June 2014) and return (16 June 2014). Flights on time; luggage delivered promptly; cheerful and hard-working FAs throughout making several juice and water runs on the long-haul flights. YVR-MUC and return: A330-300 with 2+4+2 seat layout. Two proper meals served the usual chicken or stuffed pasta as the mains (and for overnight flight YVR-MUC an omelette as the second meal). The main problem with A330 and A340 aircraft generally is poor seat design in economy. Window seats leave a 5cm gap between the armrest and fuselage wasting space and very uncomfortable for anyone trying to lean against the fuselage to sleep. The two outboard seats (window plus aisle) are supported by two central stanchions that rob passengers of foot space. No standard carry-on bag will fit under the seats in front and more foot space is taken up by entertainment boxes. YVR-MUC flight had these problems. However MUC-YVR return flight had a new A330 interior with far better seat design: it still left the 5cm gap between the armrest and fuselage but the two supporting stanchions were at the very ends of the pair of seats leaving proper foot space and enough room that two full-sized carry-on bags could be placed under the seats in front if desired. AVOD offered a vast array of films music and television programs (even binge-watching programs like the complete first season of the US House of Cards). MUC-GVA and return: E195 with 2+2 layout with seats more comfortable than on an A330. Even a sandwiches-and-drinks service for these one-hour flights. Trip rating would be 8 for the old A330 seating 10 for the new A330 seating.

Lufthansa has an excellent first class product. The seat and bed comfort is excellent. Caviar is still served but the portions tend to get smaller than before. The wine selection is always interesting. Food is good but the offer in the first class lounge in LAX not up to European first class standard. In the on board entertainment you might not find the latest films but it's a good cross selection. The atmosphere and color scheme of the newly designed cabin is very pleasant. Bathrooms are bigger on the 380 than on the 747. The content of the amenity bag is rather disappointing. Selection of reading material is good although I would prefer some travel or culinary magazines. The friendly staff will generally address you by name.