Lufthansa

I flew Venice-Frankfurt-Delhi on December 28. Initial flight was supposed to be a day earlier so I missed my connection in FRA and was put on a Lufthansa flight to Delhi rather than Air India which was nice. VCE-FRA was delayed by 2hours and I only managed to make it because FRA-DEL was also delayed. FRA airport although I was there for less than an hour was an atrocious experience. I had to speed like crazy to make the flight and still had to go through security one more time and they were extremely rude unprofessional and in no way understanding. This is surely not Lufthansa's fault but it did ruin my trip. Flight to Delhi was on their A380 which I adore. Leg room was fair food was decent although they only had vegetarian options. FAs were extremely polite and professional and always asked if we wanted any drinks throughout the flight. My issue was mostly related to IFE which was not what I expected from LH. Overly German focused and pretty dull overall. Regardless I surely would fly them again.

FRA-DTW and DTW-FRA LH 442 and LH 443. Food: It would be great to have the availability of both food choices when sitting at the back of the plane. I'm sure the person sitting in the first rows of economy class didn't pay more than the person in the back and should have the availability to choose between foods. Seat Comfort: The seatmap shown during the self check-in was not the same as found on the plane. In the seatmap during check-in it was shown that there was no other seat to my right. I ended up sitting in the middle seat.

LH1392M Frankfurt - Prague. On time departure bussed to aircraft on remote stand. Efficient and friendly crew and a lovely breakfast served despite the flight being only 40 minutes.

Tried to book seats online for our impending journey to Brazil. Spent an age going through all the information and was poised to spend a small fortune on allocated seats and then found I started getting spurious (but in no way informative) error messages referring me to a (German) telephone number. I decided after several attempts to use the Lufthansa webchat and a nice but not very helpful woman took me all the way through the very laborious process only to inform me after all that their website is not compatible with Google Chrome. So my Sister tried it for me on her PC and it failed yet again. Half the population uses Google Chrome! Lufthansa you really need yo try harder than this. Appalling start to our first ever Lufthansa experience. I am rating the airline on the various categories listed here as it won't let me submit a review without doing so.

Flight Munich - Washington (LH414). Great seat big TV screen modern and easy to use controls nice materials everywhere. The seat was comfortable and roomy (I was in the window seat). Entertainment was good. Food was also good and a fair choice. Plenty of beverages. Crew was wonderful flight attendants were attentive and friendly. The only thing I would recommend - some more privacy. But overall I had a very good experience.

LH491 LH431. Whenever we fly between Germany and the US we fly Lufthansa. The seat comfort in Economy class seats is a pain. Business or First Class I can recommend without hesitation. The service is always excellent and I always enjoyed that! We had the seats at the emergency exit which we take if we have to fly Economy as Senator without extra charge as a standard passenger with extra charge. The space you have in this seat is limited the only plus is the leg room but people who try to go to the bathroom step into it hit your legs etc. Wondering why there is no Economy Plus as an option.

Flight LH444 from FRA to ATL booked in ECO because our company travel policy does not allow Business but operational upgrade to C (based on my status as LH-Senastor) because the main cabine was full and C not even 50 % occupied. Plane was equipped with the new business class seats I like them very much. The food was excellent and the wine selection very nice. All in all I had a very relaxed flight and arrived in Atlanta right on time.

Lufthansa is getting tired and it shows. I have flown 73 times with Lufthansa in the last 7 years. My flights BEG - FRA - ADDIS (via Jeddah) and return business class were very disappointing. Frankfurt - Addis is a long flight. Old aircraft old tilting seats old films old system unimaginative food no difference on the way back. Crew change in Jeddah swapped one good cheery crew for another.

I had the flight Paris-Tirana-Paris via Munich last month. Lufthansa offers very good European product. Both flights arrived on time and Lufthansa provides nice clean aircraft's with very friendly cabin crew. I am very much pleased with the generous leg room in comparison with low cost companies. This is very much appreciated! In terms of the food I have only one comment since Lufthansa gives sandwiches which used to be very tasty. Now they gave us the cheese sandwich which was full of unidentified cream and mayonnaise. It was so stodgy and unpleasant. I hope that the management will make appropriate actions to distribute healthy simple food in the future. Overall Lufthansa is my first choice and it is recommended without hesitation for European routes.

I felt disappointed on my flight back from Toronto to Frankfurt in August. At the check-in counter I paid an extra fee since my bag was heavier but that was no problem. I asked if I could bring another hand-baggage but the answer was no. I felt ripped off when boarding I saw people with 3-4 bags each one when allowed is 1. And moreover I couldn't put my bag over me but 5-10 meters behind me since there was no place where it was supposed to be because a young couple had 2 backpacks 2 bags and 2 sleeping bags. I spent 1000$ dollars and 150$ more for the fee and I had my worst flight because I was so pissed off. And at the airport I had to take the money at the atm paying commissions because the credit card machine didn't work.