Lufthansa

I flew from Frankfurt to Seattle with Lufthansa (LH 490). Boeing 747-400 with a rather old cabin. The seat provided a very decent legroom, so the comfort was sufficient to me. Cabin crew was outstandingly nice, although a stewardess adressed me always in English and the american woman next to me in German, which was quite funny. The food delivered was delicious and drinks were available to all passengers during the entire flight. IFE selection was really poor, but I watched a nice film and therefore, the selection was ok for me. IFE was slow, but as I heard it from a friend of mine working with Lufthansa, they updated it. Flight on time, cabin very clean - overall a nice experience! I highly recommend to fly with Lufthansa on both short and long-haul flights.

Extremely unimpressed with Lufthansa's version of Premium Economy at a rather large price mark-up over Economy. Not made to feel special in any way on our flight from London Heathrow to Cape Town. Section still in Economy, only denoted by a tiny pull-down screen so you might just as well be in Economy. Food exactly the same as Economy. No breakfast rolls loaded in Munich, but Economy had them. Paper cups for heaven's sake. What airline is this? The only advantage was enhanced legroom, and that is all. Never ever again. BA's version far superior.

Sao Paulo to Frankfurt. The new Business class in Lufthansa is not a good experience. Narrow seats that are angled in a weird way - very uncomfortable in sitting position and narrow when lying down. The toilets are small with shaped walls so not even the toilet seats can stay up. The food is okay but I did not find it up to standard compared with other airlines.

The service on Lufthansa from Mumbai to Frankfurt was fantastic. Being on the Boeing 747 upper deck makes it a little special and service was impeccable. The flight attendants were attentive and took care of us. FRA to SFO was on an A380 which is not very personal. The upper deck has a lot of seats and so you don't fell like anything special. Flight attendants were attentive, pleasant and helpful. Food mediocre at best. Not that impressive and on the FRA to SFO portions were small. Beverages offered a great selection. Connection in FRA was not as efficient as I'd expect.

London City to Berlin via Frankfurt return with Lufthansa. 3 of the 4 flights were excellent and one was on a par with Ryanair. The flights to and from London City were in a league of their own with first class cabin crew. FRA to TXL was poor, cabin crew did not care, service was rushed and lacked any style. However the return flight was very good.

Aircraft very clean, economy seats tight but for the price it was not bad. Cabin crew very friendly and courteous service of meals were excellent, and plenty although they served gluten free meals that were very spicy. The main course and the light meal which were mainly for Hindu passengers.

Frankfurt to Kuwait with Lufthansa and a good experience. Typically German, everything on time, everything considered, from entertainement, seat ergonomics, service and punctuality. You can use WiFi if desired, recharge a phone (keep in mind this is Economy class) and rest. Crew attitude excellent, and just a nice experience that embarrasses me as a Canadian, from a country with landmass so big that we spend as much or more time traveling domestically in older designed aircraft. Lufthansa makes one feel good about the choice. 9/10 is deserved.

Dublin to Bangkok via Frankfurt with Lufthansa. My husband and I booked the flight earlier last year, then they changed our flight 3 times! The transit time was incredibly long when they first changed, then we changed back to a better timing which suit us. Then they changed the flight time again both trip. I was not able to change back to a better time because they said I already changed once and if I would like to change I need to pay 150 Euro fee per person. It was not my choice. I contacted to many by many methods but no reply. Then I realized that my seats that I bought disappeared from the system and I did not receive any refund and no reply.

The Lufthansa flight from Munich to Helsinki was quite empty and I was able to secure a seat behind a flight attendant's seat near emergency exits, which had extra legroom. The seats were leather, and the plane was in good condition and clean. Boarding was through automated self-service gates, making the process smooth and quick. Lufthansa still offers complimentary food and drink aboard intra-Europe flights, which is a nice gesture. The food was a sandwich, which was unnecessary for me so I declined, but a free beer was nice to have. Flight attendants were very friendly throughout. The flight was late due to de-icing, but this wasn't Lufthansa's fault. A minor gripe is the lack of any screens in the cabin, so there is no indication as to how far the flight has progressed.

Rome to Houston via Frankfurt, and Lufthansa is a great airline. Lounge in Rome was handling Avia Lounge that wasn't really satisfying. Rome to Frankfurt, the service was great and the food, very tasty. Cabin crew is one of the kindest I've ever dealt with. I had a 3 hours layover so I went to the Business class lounge in Frankfurt. Good food selection and great service. Finally, the long flight from Frankfurt to Houston. Amazing service, great seats and good food. The wifi isn't free for the Business Class cabin.