"sadly let down by the food"
J Prust (Germany)
Lufthansa from Frankfurt to San Francisco. We departed more or less on time, something of a minor miracle at Frankfurt where you frequently feel that you've driven halfway to your destination before you reach the runway. We were upstairs on the A380 which was pleasant. The upstairs economy cabin is relatively small (only 40 or so seats) and feels quiet and relaxed. The seats were OK, not the best legroom and a touch on the narrow side, but not too bad. I would certainly recommend trying to get seats upstairs on the A380. The entertainment system worked well with a reasonable choice. The food was dreadful - other airlines manage to serve meals that taste of something, it's about time that Lufthansa managed to do the same. All in all, not bad, but sadly let down by the food.
Aircraft | A380 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | FRA to SFO |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"fly with Lufthansa again"
2 reviews Max van Dijk (France)
TLS-RZE via FRA. Toulouse-Frankfurt was a morning flight operated with an A321. French chocolate bread was served with a choice of drinks. The flight between Frankfurt and Rzeszow was with a CRJ 900. We could choose between two kinds of sandwiches and various drinks of course. Both flights were very comfortable and the cabin crew was pleasant and smiling. I would fly with Lufthansa again on this route.
Aircraft | A321 / CRJ 900 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | TLS to RZE via FRA |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"enjoyable flights"
V Sung (China)
Overall enjoyable flights with Lufthansa. The food was much better than expected - on the leg from Munich to Shanghai, the menu featured a dish from the chef at the Pudong Shangri-La, one of Shanghai's top hotels. I also enjoyed the snack sandwiches and chocolates. Service from the flight attendants was very professional and standard. In-flight entertainment was sufficiently current. Nice new airplane with a separate lower floor for the bathrooms, limiting line ups and waiting passengers in the aisles. My only complaint was the seating: The legroom was quite cramped - my knees touched the seat in front of me if I reclined, and I am only 165cm. The padding on the seating was also a bit thin, and I could feel the seam stitching on the seat through my clothing. Everything else was good, and I definitely think that the value paid for this particular trip was worth it.
Aircraft | A340-600 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | FCO to PVG via MUC |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"alternative to Business Class"
Alexander Hoffmann (Germany)
Hong Kong to Frankfurt was my second trip on Lufthansa Premium Economy. I very much like the product and find it a nice alternative to Business Class if one wants to safe a few Euro but still wants to travel comfortably. The seat is indeed comfortable and well cushioned and even for a 12,5 hrs flight the comfort and room offered is sufficient. Especially the cabin on the A380 is nice as it feels more private due to the separation from the main economy cabin. I had ordered a special asian vegetarian meal which was very tasty. The crew was attentive, chatty and smiling. They go the extra mile and make one feel very welcome. As I am a Senator with Lufthansa , greeted by the purser prior to departure and engaged in a nice short conversation. The inflight entertainement offers a wide range of classics as well as new releases.
Aircraft | A380-800 |
Type Of Traveller | Business |
Seat Type | Premium Economy |
Route | HKG to FRA |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Usual excellent service"
A Bell (Denmark)
Enjoyable flight from Copenhagen to Frankfurt with Lufthansa A321 with good seats, a sandwich and the usual excellent service on inter-European short-haul flights. Frankfurt airport clean and easy transfer. Return from Seoul the new seats in economy are the worst long-haul seats I've experienced. Leg room, lumbar and neck support poor with fixex armrests. And the passenger in front reclined her seat the full voyage. I had booked mextra leg-room seats, but as the A380 was not available on this flight, I recieved a windowless seat on their 747-8. The staff, though, were second to none.
Aircraft | Boeing 747-8 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | CPH to ICN via FRA |
Date Flown | May 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"food was awful"
Elarin Faliraki (Switzerland)
Delhi to Munich with Lufthansa - an 8 hour delay and it wasn't a great experience. Ground staff not very helpful, onboard staff very kind and efficient. Seat was ok - the plane wasn't full, so had 2 seats to myself. Food was awful, booked oriental vegetarian (so not get any dairy) and ended up with a snack box containing cheese lasagna and 2 spring rolls. Luckily they had cashew nuts which turned to be my only food.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | DEL to MUC |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Basically an economy seat "
Howard Stokar (United States)
Not a real business class on a four hour plus route from Frankfurt to Tel Aviv. Basically an economy seat with a table between. Service no different than coach. A total waste - at very high $. Lounge in Frankfurt was stuffed with people, minimal snacks. My last time using Lufthansa Business.
Aircraft | A321 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | FRA to TLV |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"raised fares and cut service"
1 reviews Dan Popus (Romania)
I used Lufthansa 2 times in February on same route Budapest-Frankfurt and return. I have a Senator card and even though I used economy class they tagged my luggage with priority and they offered priority boarding. Pretty poor food, cake and one type of sandwich. This year they raised the fares and cut the service, and you have to pay for checked luaggage but overall they are still one of the better airlines.
Aircraft | A321 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | BUD to FRA |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"attendants nice and helpful"
8 reviews Krisztina Dobrocsi (Hungary)
Budapest to Frankfurt. Efficient, convenient, good experience just like all flights with Lufthansa. Seat at the emergency exit, not a full flight, flight attendants were nice and helpful. Got a sweet pastry as afternoon snack, for 1.20 duration you do not need more. No delay, perfect timing.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | BUD to FRA |
Date Flown | January 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"had a very pleasant flight"
J Schmidt (Germany)
I had a very pleasant flight on Lufthansa from Dubai to Frankfurt. The flight was quite full and we departed on time. Each seat has Bose noise cancelling headphones installed. You get a pillow and a big blanket. The food was decent enough, they offered canapés after takeoff and breakfast before landing - the flight takes off at 1:30 and lands around 6am, usually people don't eat anything at that time. The crew was very welcoming and attentive. They offered me to move to another seat where I had no neighbor. Overall the staff made passengers feel very comfy on board. The only thing that bothers me is the headrest of the seats. It makes sleeping very difficult. We arrived ahead of schedule and baggage was dilvered quickly. Ground service in Dubai is okay but not as good as in Frankfurt.
Aircraft | A340-300 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | DXB to FRA |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |