Lufthansa

✅ Verified Review | Frankfurt to New York JFK via Dusseldorf. The flight to DUS was smooth, uneventful in a huge plane. The airtime was no more than 35 Minutes. It took us longer to taxi. Even on this short flight Lufthansa served a drink, free of charge. The long haul from DUS to JFK, the waiting area in DUS was rather small even for a medium sized airplane like the A340-400. The boarding was very professional and smooth. My boys wanted to have aisle seats, thats what we got. Lufthansa has a very good special meal programe free of charge, which if you order ahead, gives you the opportunity to chose between 20 diffrent mealtypes. I chose indian vegetarian. First off all you get your food before everybody else does, it is still hot. And this was the best food I had on a economy class flight. IFE was nothing great but kept the boys entertained - which was great. The FAs were nice and helpful.

✅ Verified Review | Lufthansa from Vancouver to Geneva via Munich on 15 June 2016 in economy class. Because the first 20-minute YYJ-YVR connector flight was by Air Canada, on-line check-in had to be on AC website rather than LH website, even though all three flights had LH flight numbers and it was an LH ticket purchased on the LH website. The two airlines had recorded different booking codes for the trip, so only by telephoning LH was it possible to obtain the equivalent AC booking code in order to proceed with on-line check-in. YVR-MUC leg (10h30) aboard an A330-300. Main meal was the chicken or stuffed pasta, bland but adequately filling; while second meal was negligible, a couple of snacks as one might purchase from a vending machine. FAs very helpful throughout, making regular runs to offer water or juice, with full beverage service available from the galley. AVOD offered a vast array of films, music, and television programs. The A330 had a 5cm gap the armrest and the fuselage on each side of the plane. The armrest should, instead, be right up against the fuselage to make use of that wasted 10 cm. As well, the A330 had IFE system boxes under the seats. Footroom was severely reduced and it was impossible for any standard carry-on bag to be accommodated except in the overhead bins. (Have previously travelled on LH A330-300 with much better seat design accommodating full-sized carry-on bags beneath the seat, although still leaving the wasted 5 cm gap between the armrest and fuselage on each side.) MUC-GVA leg (1h10) aboard an LX A319, with seating far more comfortable than the A330. A sandwich and drink were served. Good variety of newspapers offered when boarding at YVR. Excellent variety available when changing planes in MUC terminal.

✅ Verified Review | Frankfurt to Warsaw. Easy boarding process and helpful and nice staff. They had a place next to the terminal and i never had to take a bus. The inflight service was great, and got as many drinks as asked for.

✅ Verified Review | Warsaw to Frankfurt. Had a nice little talk with the crew in the airport. Overall very friendly appearance, communicative, and were very helpful. The accommodation in the plane was hospitable and the sandwich tasty. Could improve the quality of coffee though. I admit to like the uniform, because of the color choice.

✅ Verified Review | Flight from Hong Kong to Luxembourg via Frankfurt. First leg with Airbus A380-800, upper deck business cabin. I've had the 'pleasure' of flying Lufthansa Airbus A380-800 in economy cabin and it was a horrible experience, unfortunately flying with business is a similar experience. One of the worst business class cabins I've flown - seats are narrow and tight, if you do not get a window seat there's no storage space at all for anything (window seats come with additional storage space along the fuselage) so every time you have to get up and reach the overhead bin. Film selection is so-so, the only positive side are the noise cancelling headphones. Food was average at best, service was mixed - the flight attendant taking care of my section was great, smiling, friendly and speaking English. I've noticed that on numerous Lufthansa flights that cabin crew first of all has this cold business attitude and tends to speak German, even if you speak to them in English. The second leg was ok, with a typical short haul flight seat, space and service - nothing special worth mentioning. At that point I would also suggest to avoid travelling through Frankfurt as this airport is a disgrace with rude and puzzled personnel and long waiting lines. The only bright point is the Lufthansa Welcome Lounge with extremely nice and helpful staff. Overall I would not recommend, next time I will fly with Swiss which is way better.

Vancouver to Munich with Lufthansa. The flight experience was nicer than on the way to Vancouver as the flight wasn't fully booked and I had a window seat with the seat next to me free. Once again, nothing to complain about and lots to enjoy while onboard. However, the Air Canada Maple Leaf "lounge" at YVR was the worst experience - totally outdated, though due to be renovated this fall (that's what I've been told), but that doesn't help for the moment. No showers, 90's style fax machines and Internet terminals (I wonder who has ever touched them in the last 10 years or so), worn down furniture, lousy food and lots of mediocre alcoholic beverages. Not the kind of place to relax and refresh yourself after a busy day before your evening inter-cont flight. This gave me a really bad start to my journey and the staff was absolutely unable to cope with anything but a "say hello and goodbye service"

Had a good business class flight with Lufthansa from Munich to Vancouver. The seats were comfortable enough (I'm 1.86m tall and not the thinnest guy), they are full flat and I slept pretty well. It also provided me with enough privacy. IFE was also good. The food - well, I'm not a professional restaurant critic as most of us - but it was to my mind fully satisfying with respect to taste and quality. The wines where delicious and the the service was outstanding - very attentive but never obtrusive. Nothing to complain about and a lot to enjoy while onboard. If you manage to get one of their "business basic" tickets incredible value for money.

✅ Verified Review | Lufthansa lost my luggage on both legs of my return from Amsterdam to Paris. I went to Paris for 3 nights without any belongings and had to wait till the fourth day to get my luggage at the airport during the return trip. Despite highlighting my concern over the return trip to the airline staff at Paris and during the transit at Frankurt, Lufthansa lost my luggage again right after returning it to me on the same day. Do not over commit to customers if the airline is not able to transfer the luggage in time for connecting flights.

Riyadh to Los Angeles via Frankfurt with Lufthansa. Good value for money for such a long distance flight and despite booking it at the last minute. A very comfortable journey. However, the choice of food wasn't that great and would prefer if there had been a complementary chauffeur driver service. But still it was good value for money.

Flew Frankfurt to Sao Paulo. Lufthansa has exceeded our expectations: Lounges - they are excellent, very quiet and full-serviced. They make you feel at home. Wine list - very exclusive. Compared to some other airlines that we have flown in First, they are far ahead. Sommelier does a great job. Food is very good. Caviar trolley as a start is a remarkable way to please us. The only pity is that they switched the brand of the vodka and Beluga is no longer aboard. Flight attendants also suggest that you follow the service flow. It seems that they make you eat to suit their timing on board. Overall, Lufthansa has been my preferred airline in First.