"perfect, as always"
S Edwards (Germany)
✅ Trip Verified | Flew Johannesburg to Basel via Frankfurt. My latest flight with Lufthansa was perfect, as always. The flights were on time, the cabin crew were friendly and helpful and the food was good. Boarding was fast and changing planes in Frankfurt very straight-forward, the time between the two flights was neither to long not to short. Also, the price of 570 for a return flight was great. Will definitely fly Lufthansa again!
Aircraft | Boeing 747-8 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Johannesburg to Basel via Frankfurt |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"12 hour wait in the airport"
Diana Birzila (United Kingdom)
✅ Trip Verified | Birmingham to Bucharest connecting flight with a one hour stop in Frankfurt. Lost the flight as one hour is not sufficient to get to the gate. Then a 12 hour wait in the airport with our 3 year old, no food or hotel offered. Next time when selling your flights make sure that the time in between flights is long enough for people to catch the next flight!
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Birmingham to Bucharest via Frankfurt |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Two very pleasant flights"
K Gerner (Germany)
✅ Trip Verified | Lisbon to Berlin via Frankfurt. Two very pleasant flights with very friendly and attentive flight attendants. On the somewhat longer flight to Frankfurt were twice served drinks included beer and wines and there was even a warm very tasty lunch, rolls and butter and for dessert a chocolate bar. On the short flight from Frankfurt to Berlin drinks in a wide range and a chocolate bar were served. Gladly anytime again!
Aircraft | A321 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Lisbon to Berlin via Frankfurt |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"not entitled to any miles"
M Lamper (Norway)
✅ Trip Verified | Munich to Delhi. I discovered they are cutting edges and providing very low quality services. I tend to travel with star alliance companies due to Mile accrual, however, on several flights I noticed that despite paying a full price ticket, I was not entitled to any miles at all. In addition, on a flight from Munich to Delhi, the inflight service was terrible. The flight attendants were arguing between them and delaying the serving of the food. In the lounge when asking about a flight connection, the staff almost seemed annoyed that I dared to ask them. The leg space on the plane was small.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Munich to Delhi |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"bus to drive to an outside position"
28 reviews Wolfgang Bernhart (Germany)
✅ Trip Verified | Frankfurt to Stuttgart. They fly from a gate where there is nothing - no lounge, no newspapers, no coffee. No such thing as priority for gold status passengers - you are priority put in an overheated and crammed bus to drive to an outside position, standard for this route - to arrive again at an outside position.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Frankfurt to Stuttgart |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"cabin crew was very attentive"
M Tushishvili (France)
✅ Trip Verified | Paris to Tbilisi via Munich. Excellent flights and outstanding services on both flights. The first part of journey is a short flight from Paris to Munich. The cabin crew was very attentive, there was very clean aircraft and very tasty snack (some kind of sweet cake). The flight from Munich to Tbilisi is about 3 hours and 20 minutes. The flight attendants were very prompt and professional. The food was perfectly prepared and was one of the best economy three course meal. We had two hot choices - chicken and pasta. The bar service was very good offering drinks three times during dinner. Lufthansa is really the best European airline and I recommend them for the route to Georgia.
Aircraft | A320 / A319 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Paris to Tbilisi via Munich |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"the seats were really comfortable"
7 reviews Barnabas Heincz (Hungary)
✅ Trip Verified | The check in process was easy and fast. At Washington Dulles Airport it is easy to navigate and find your gate. The boarding was well organized (30 mins with full load factor). Our plane was a reconstructed B747-400 thus the cabin was clean and nice, the seats were really comfortable. The legroom is perfect for a 7 hours 30 mins flight. The catering was fast, large selection of drinks (alcoholic, non alcoholic) and food was offered in Economy Class. The inflight entertainment system includes eternal opportunities to be entertained: movies, cartoons, documentaries, music, games and live tv. The flight was smooth. Our connection time in Frankfurt was enough to catch our plane to Budapest. The level of the service on this short-haul flight was excellent as always. I would say that Lufthansa is the best option on a transatlantic route.
Aircraft | Boeing 747-400, A320-200 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Washington to Budapest via Frankfurt |
Date Flown | July 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"delayed by 3 hours"
C Pouren (Switzerland)
✅ Trip Verified | Bangkok to Frankfurt, delayed by 3 hours, no proactive communication. Just an information received last minute with wrong information about boarding time. Boarding was a mess. Finally I got into the plane and the entertainment system did not work. Not good this time.
Aircraft | A380 |
Type Of Traveller | Couple Leisure |
Seat Type | First Class |
Route | Bangkok to Frankfurt |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"no coffee at the gate"
28 reviews Wolfgang Bernhart (Germany)
✅ Trip Verified | Frankfurt to Gothenburg. No lounge, no coffee at the gate, no newspapers, there is nothing Premium despite the price with this airline. And overbooked again, I try to fly with others with better price-value Option.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Frankfurt to Gothenburg |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"It was phenomenal"
9 reviews Mark Jensen (United States)
✅ Trip Verified | Rome to Munich. It was phenomenal. It's probably been about 20 years since I last flew Lufthansa and it is still as efficient and good as I remember. Prior to boarding, LH sends out a link where you can download magazines for your flight. Even though there was no in-flight entertainment such as movies, this was an innovative way of rectifying this issue. Business class in Europe, apart from Turkish, is generally done with economy seating and the middle one kept free. That is pretty much the standard. This A321 was the newer generation with the new sharklets (winglets) and looked brand new, the seats were good but no better than in Economy. The service was excellent. even though the flight was relatively short, just over an hour, we were served smoked salmon, some meat and a dessert which were all delicious. On US carriers you would be hard pressed to get such a good meal on a transcontinental flight in First Class.
Aircraft | A321 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Rome to Munich |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |