✅ Trip Verified
| Warsaw to London. I recently flew Lot Polish Airlines and I am disappointed in what I experienced. I got to the airport, and my scheduled departure time was 13:30 (2:30 PM). I looked at the departure board at 13:25, and I saw it was delayed. I went and asked the gate agent what was happening, and she looked and me and grumpily snuffed that 'the plane is delayed. It will be exactly one hour. Goodbye' and walked away. She was true to her word, and 1 hour later we all boarded via jet bridge. We all got settled on the 737 that they fixed. We taxied to the runway. The engines were now at full throttle, and then we slowed down. We came to a stop on the runway and started moving back toward the terminal. We parked at a spot on the apron, and it was announced that we would have to deplane. After half an hour on the hot and stuffy plane, everyone crammed into 3 buses and were taken to the one and only bus gate at the airport. We were told that a replacement plane would be coming soon, and it did. 5 hours later. While we were waiting though, it became chaos. In fact, I even considered cancelling my hotel in London, England and just flying straight back to Toronto, Canada (There were 2 WAW-YYZ flights that night.) And then, just as I was about to cancel everything, they announced it would be bus boarding to a plane parked at a dark, empty terminal with no jet bridge connected to it, so we got through stirs at the front and back. After we all got on, everyone was quiet and upset. At least we got to get to London. With Warsaw Chopin Airport being the only hub for Poland's flagship carrier, I would've expected them to have spare planes ready for use in case of delays. They actually had to fly one in from Dubai to get to us. They started bringing it to us as soon a LOT reported to the crew in Dubai who had a spare plane to get that shipped as a passenger-less flight to Warsaw, and it was the ugliest, yellowest plane I've ever seen. Anyway, that's all for now. Don't Forget to Travel On!