Lion Air

SIN-CGK-MDC. Flights on time. Brand new planes nice looking interior. They accept US issued credit cards unlike other carriers. 20 kg of luggage is included in the price of ticket.

SIN-CGK-SIN. Booking is to the point. Unlike other carriers offering you - upgrades for baggage allowance better seat inflight meal and so on. 1hr delay is normal especially in CGK on evening flight. Seat pocket is dirty and not cleaned from the previous leg. Overall recommended if what you are looking for is just to get from point A to point B.

Manado to Makassar and to Jakarta. Nothing was offered on the first leg not even a cup of water. We did not see the crew at all. On the 2nd leg only 1 cup of water given and a small selection of snacks for sale after that. Again your don't see the crew at all after distribution of items. Disembarkation through the rear exit while the stewardess stood leaning against the wall with her arms folded. The only good thing about the flight and airline was that it was on time the seating was really very cramped.

CGK-DPS-CGK. They take you from A to B and that's it. Web check-in was not functioning. Last minute change on departure gate. Delays seems to be normal when flying with them the only positive was the cheap fare.

My trip from Changi to Jakarta was pleasant I choose the seat near the emergency door and the leg stretch is very good. The trip back was nice and smooth it is a no gimmick airline. For me you've got what you pay.

Pangkal Pinang (Bangka) to Jakarta what should be a one-hour flight. Flight delayed by 4.5 hours and almost no information given. I eventually found out that the plane was still in Jakarta awaiting the pilot. After a one-hour delay we were given chicken and rice (horrid if you're a vegetarian but that's Indonesia for you!). After that nothing - not even a word about compensation. The staff were fine onboard - it's the management who need a serious shake- up if they think a 4.5 hour delay for a 1-hour flight is in any way acceptable.

JOG to Lombok via SUB and DPS. Flights operated by Wings air new ATR planes good staff no food for sale as flights just over 1 hour. All flights on time. Very clean planes.

SIN-SGN on new 737-900ER. Flight wasn't full. Small snack box with a bun and cake provided plus a drink. After clearing stewardess no where to be seen. Little regards to safety with mobile phones ringing in mid flight. Flight departed on time and arrived with minimal fuss. Good thing is it departs from Terminal 1 in Singapore.

Flew with Lion few times while I was in Indonesia for holiday. CGK-MDC MDC-DPS-MDC. It wasn't a very good experience checking-in at Soekarno Hatta crowded and very unorganised! Could hardly move and food wasn't included. Flights were on time though which was a good thing. It wasn't a bad experience but wasn't the best either.

SIN-CGK on new B737-900. Booking was good website efficient and easy. Flight was delayed for about 45 minutes without any notice. During take off and landing there is one passenger who never set his seat upright and FAs don't bother to remind him. Seat pitch very poor. Baggage claim at CGK is a havoc. Baggage carousel is changed without any notice and a very long time to have your baggage on the belt.