Lion Air

Customer Reviews

2 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 195 reviews
3/10
2 star Skytrax Rating
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Lion Air customer review

SIN-DPS-SIN on 737-900ER. Latest entrant on the 'prized' route and had to take advantage of low fares not available for past two years. Single class cabin seats rather hard but typical of such carriers slight recline snack box and free drinks provided. Returning flight at 12am was delayed for 2 hours ground staff provided mini dinner snack box which most passengers left untouched. Delay was informed upon check in. Cabin crew pleasant call button answered almost immediately drinks requests tended to quickly. The major difference between Lion and the rest of the budget carriers is that they do not hawk duty free sales so once meal service is completed passengers are left undisturbed. Both flights not completely full despite the very attractive fares. One reason could be due to the bad publicity Indonesian carriers have been receiving. Extremely value-for-money service something we should not take for granted in these times.
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Lion Air customer review

Padang-Jakarta sector - airline seems more like a shuttle. No food was provided but the ubiquitous water cup which you get on every public transport in Indonesia.
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Lion Air customer review

Padang-Jakarta sector - airline seems more like a shuttle. No food was provided but the ubiquitous water cup which you get on every public transport in Indonesia.
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Lion Air customer review

The service was good compared to other value airlines. The food served was enough and I was contented. I really think that the airline was indeed perfect and more preferable to me.
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Lion Air customer review

The service was good compared to other value airlines. The food served was enough and I was contented. I really think that the airline was indeed perfect and more preferable to me.
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