✅ Trip Verified
| I booked a return flight from Lima to Cuzco two days ago and made the mistake of booking February 11 - March 15 instead of March 11-15. I called yesterday within 24 hours and was advised that LATAMs policy was there is no penalty but I would have to pay the fare difference. This sounded fair. Especially as the fare on-line at their website was exactly the same for both trip dates. Then they advised that the fare difference was $170 USD. I said this was almost exactly the same as the fare to book a new ticket so it is a 100% penalty. They said no, it is just the change. I called back to see if a more knowledgeable representative would get this right. And got the same result. Next, as I live in Toronto, Canada and the eticket was issued at their office here, I walked over to their office (the address on the web and on the ticket). To my surprise, LAN Air has never been there. In fact, the suite number they said they were at, did not exist. I will not re-book with LAN or ever fly with them again. It will cost more but I will book with Avianca. I fly more 75+ segments a year and will never fly on LAN again unless I absolutely have to. I am glad that I learned this lesson on such a cheap fare. Be sure to get your on-line booking right as my experience would show that there is no reasonable ability to adjust after you push enter.