La Compagnie

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 43 reviews
6/10
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7/10

"reclining seats, great service"

(United States)

Just completed a round-trip on La Compagnie. The upgraded setting is wonderful, less than 80 passengers per plane, reclining seats, great service. Their schedules are a problem - delayed both ways, and late schedule change because they sometimes combine the flight returning from Europe. We missed our connecting flight but they put us up in a hotel.
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteParis to Newark
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"our experience was very positive"

(United Kingdom)

We booked 2 tickets to Newark with La Compagnie on a special offer (2 seats for a little over £1600). Our experience was very positive (I do wonder what some people expect sometimes). The lounge at Luton Airport is not on par with Virgin lounges at Heathrow or Gatwick, and Luton airport serves charter and low cost flights. There was some upgrade work taking place when we flew out which was a little noisy, and the lounge was somewhat full as it accepts Priority Pass holders but we found a seat and it was adequate for our needs. Check in was smooth and painless with the advantage of using a priority security clearance lane, where everybody was polite and jolly which was a pleasant change. We were called to the gate from the lounge just before boarding with the gate being a short walk from the lounge. We were offered drinks before take off - cranberry juice with or without champagne and handed amenity kits which contained all the basics (socks, eye mask, earplugs, toothbrush and toothpaste, moisturiser etc) - again I have read criticisms in some reviews. The cabin crew on both trips were extremely polite and attentive (both legs had empty seats which is a bit of a concern because I hope La Compagnie are successful with the Luton to Newark route). The Captain was very jolly, again a nice touch. All the food I tried was delicious - we had one gluten free meal and one regular. A small basket of "snacks" was put out for anybody who had room for nibble during the outbound flight (mars bars, kit-kats, haribos) but I didn't notice anything similar on the return (everybody was sleeping so probably not required). It took me a while to get the hang of the seat positioning controls, but I find my mobile difficult to get to grips with. The bed doesn't lie flat completely horizontally but I was still able to sleep (I put my back and a spare pillow at the foot of the seat to raise my legs a little). I liked using the tablet and whilst the latest block busters were missing, I was able to keep myself entertained with the films which were available (and I loaded a couple to my iPad just in case but didn't really need them). Even Newark customs security was having a good day - within 20 minutes of landing we were waiting for our car in the arrivals hall. The lounge a Newark on the flight home is before security but does not present a problem. You can get a hot meal but the nibbles are very limited. Again we were called to our flight by the staff in the lounge and it only took about 10 mins to get through security (a much less jolly experience than Luton!) after the short walk from the lounge. I have flown first and business class with other airlines (AA, BA and Virgin) and considering the cost of the tickets and service we received I was delighted.
AircraftBoeing 757
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteLuton to Newark
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

La Compagnie customer review

(United Kingdom)

Fantastic airline featuring Business Class only seats, flying from Luton to Newark. We paid about £900 each return, cheaper than BA economy on the dates we flew. It is a small airline but one of the best flights I've had. It's not going to compete with the likes of Qatar Airways but you can't beat the value. The seats aren't completely lie flat but the seat pitch is 60" and very acceptable. The staff were exceptional and the experience was like being a guest on a small family outing. They couldn't do enough to help and we were really impressed. I hope they succeed.
AircraftBoeing 757
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteLuton to Newark
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
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