JFK-DXB in January. The entertainment system didn't work on many seats (mine included) and neither did the audio/music channels. For a long flight from JFK-KWI that's frustrating. What's more the seats for many did not recline. Some that reclined did not return to the original positions. I guess I was lucky that mine did recline and it did come back to the upright position. When I complained to the FA I was told that its nothing new. They know about it and they had informed the engineering dept to fix it. The food was okay. KWI airport is one of the worst to transit - they herd you like cattle to line up at the gate. I was told that due to construction only 2 gates were available for boarding and that was why the chaos. Pearl Lounge (Marhaba lounge) charged me 12 Dinars to use it but it was well worth the 5 hour transit stay. KWI-DXB was okay just one hour and they did serve a hot snack.