Korean Air

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 535 reviews
8/10
5 star Skytrax Rating
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8/10

Korean Air customer review

(United Kingdom)

LHR-ICN-HoChiMinh Siem Reap-ICN to LHR. AVOD on all but Siem Reap - ICN. Excellent service good food clean and good sized seats for economy.
Seat TypeEconomy Class
Value For Money 12345
yes
na

Korean Air customer review

(United States)

LAX-ICN-SYD-SEA horrible service for the most part. Flight Attendants performed minimal of service. We needed to change our meal service on every leg of trip to accommodate other passengers. Went over three hours before we saw a flight attendant at one point.
Seat TypeBusiness Class
Value For Money 12345
no
9/10

Korean Air customer review

(United Kingdom)

LHR-ICN-MEL return. We found the legroom perfectly acceptable on B747 and Airbus. Toilets were cleaned regularly. During daytime flights the cabin crew came round regularly with soft drinks (alcohol on request) and during the night flights were checking on passengers. The meals were good and entertainment excellent. The 20 hour stopover in Seoul at the Hyatt Regency was excellent lovely room dinner and breakfast was included with a voucher for sandwich or buffet lunch at the airport before our flight. I chose Korean Air because their flights to Australia were 300 pounds per person cheaper than all the other major airlines.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Korean Air customer review

(United Kingdom)

SYD-ICN-LHR return. Excellent value for money downside is legroom on 747 which seems to not be comfortable for people over 5ft 8. I would strongly recommend to anybody to book a seat in the back 3 rows of economy which for some reason have more legroom and are seated in pairs. Staff friendly and happy and I was well looked after. Inflight entertainment excellent. Choice of Korean or Western dishes. Good food. Included a free stopover on outbound flight an excellent 4 star hotel in Seoul with meals provided. Seoul Airport excellent for entertainment shopping and transit stops.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Korean Air customer review

(Australia)

Friendly and helpful staff recommended for the families travel with kids. Food is not the great but not bad. The transit hotel provided was fantastic and hotel staff friendly and supportive. Most of the staff speak English but not fluently. Flights are comfortable and are equipped with touch control entertainment system in Economy class.
Seat TypeEconomy Class
Value For Money 12345
yes