Korean Air

Incheon-Heathrow. A disappointing performance. Seats the most uncomfortable I have sat on in Business. Even in cradle position you still slide (and I'm only 1.70 meters). No drinks offered after take off until 1.5 hours into the flight. No aperitif - just 4 wines. Food boring with little taste. Video screen small movie selection far away from what other carriers offers. Flight attendants not really interested.

Bangkok to Pusan in Economy. You cannot pre-book seats online unless you join their program. So I had to get what was left at check-in on a pretty full flight. No refreshments or food offered or served after we departed from Bangkok until the early hours when landing in Pusan. Not a great traveling experience.

Sydney to London via South Korea. I was impressed by the legroom the quality of the plane (777) and the stewardesses. Toilets were cleaned every few hours more than plentiful food offered and a free 5 star stopover in Incheon.

BKK-ICN return in Economy. Seats have generous leg room. Staff excellent on both flights and always around to assist. One of the flight attendants went around the cabin giving pens to fill out arrival forms. IFE was great and it started working from before we took off until after we landed. Food was average which was the only let down on both flights. Good staff ground and onboard and this was the 2nd cheapest on this route without a stop.

LHR-ICN-MEL-ICN-LHR First flight on B747. Good flight service entertainment. Food lovely staff friendly and polite. Second flight to/from Melbourne on brand new A330 and same again excellent choice of entertainment and regular refreshments from friendly staff.

ATL-ICN on 747. Boarding went smoothly albeit the announcements were hard to hear and they actually just shouted zones. Onboard a feeling of being a big older but the seat had plenty of amenities: water blanket pillow slippers headphones. Seats fairly comfortable for an aisle seat. Cabin crew professional and polite. Food was tasty but the dinner was basic.

I was flying Los Angeles-Tokyo Tokyo-Incheon and Incheon-Manila. Seats were comfortable with new individual screens filled with varieties of entertainment options. The meal was good especially from Seoul to Manila.

HKG-ICN A380 ICN-FRA B777. First time flying Korea Air and I was impressed. Cabin crew smartly dressed friendly and efficient nothing was too much trouble. Cabins spacious and airy and spotlessly clean. Upgraded along with my partner to the Kosmo suites from Prestige class on FRA-ICN return sector although still prestige class service. I would suggest Korean Air include noise cancelling headsets for their Prestige Class and more AVOD choices for longer haul flights.

I flew to Saigon via Incheon. I asked for an exit aisle seat and got it with plenty of room. They fed us 5 times on the 14 hour flight to Incheon and 3 times on the flight to Saigon. Whenever I wanted a beer I got one and free of charge. Same for the return journey. The staff were very friendly and efficient.

NRT-ICN-DPS-SIN-ICN-NRT in Business class. Besides the fact the AVOD does not have an extensive list of choices for such long flights I cannot fault Korean Air. The flight attendants were well dressed smiling and spoke English well. The vegetarian special meals were inventive. I was lucky enough to fly the A380 between NRT and ICN and it is a joy. There is a full bar in the back and a mini one up front. The seats on the A380 are completely lie flat and very comfortable for sleeping if not a bit hard. The A380 is also extremely quiet. The lounge in Icheon was a bit overcrowded but it is the summer travel season.