Korean Air

Had a great flight to Seoul and then a transfer onto Auckland. Cannot fault them return journey was just as good and excellent. One thing however is that food onboard is not that good.

Had a great flight to Seoul and then a transfer onto Auckland. Cannot fault them return journey was just as good and excellent. One thing however is that food onboard is not that good.

JFK-ICN Economy. A380 is very roomy inflight service is excellent very good food. IFE with very good film options. Very good idea to have a duty free shop at the rear of the plane as it also has lots of room if you want to stretch a bit during such a long flight. Cabin crew very professional and courteous. Yes we can say that "excellence in flight" is the right logo for Korean Air.

JFK-ICN Economy. A380 is very roomy inflight service is excellent very good food. IFE with very good film options. Very good idea to have a duty free shop at the rear of the plane as it also has lots of room if you want to stretch a bit during such a long flight. Cabin crew very professional and courteous. Yes we can say that "excellence in flight" is the right logo for Korean Air.

LHR to MEL return. First time flying with this airline and found them to be very good. Check-in on all legs excellent staff very helpful. Seat as you would expect in economy. Food was acceptable. AVOD reasonable but could be extended. Staff were polite and helpful. Bathrooms kept spotless. The layover on the return leg at the Hyatt Regency Incheon was delightful. I will certainly be using this airline again.

Flew Tokyo-Seoul with in economy. Check-in was quick and efficient. Inflight entertainment and service were exceptional on a busy B747 both ways. For such a short international flight less than 2 hours Korean did a very good job.

JFK-MNL via ICN. Warmly welcomed onboard by friendly flight attendants. Economy seats were basic each seat had it's own screen. Footrests on the bottom of the seat a small detail but again necessary for long- haul flights. Inflight service began an hour after takeoff. Main course consisted of western meal and the traditional Korean. The ICN-MNL flight was the same great experience.

BKK-ICN and ICN-LAX in Prestige class. Both aircraft had lie flat seats good AVOD and good food. FA was gracious and helpful. After a long 5-hour layover in ICN I boarded the A380. I was in the first row upstairs and don't recommend that location as there's a lot of light and a bit of toilet and lounge traffic. The entire upper deck of the A380 is Business class seats.

No significant delays on any of the 4 flights on my return journey to NZ. Friendly efficient and courteous staff. Clean plane / facilities and as comfortable as an economy seat can be for a long haul flight! The over- night stopover in Seoul was a pleasure - very efficiently organised at both the airport and the hotel. My only grumble would be with the inflight food which was both boring and tasteless. I know it's an Asian airline but surely there's only so many times you can be offered seaweed soup!

LHR-SYD Economy class with my husband and 22 month old son. Checked in 2 hrs prior to departure after 30 minutes in line we found we had been assigned seats in different rows. We boarded only to sit on the tarmac for an hour. After take off my son became ill I pressed the buzzer for help and the stewardess arranged to get him to the medical centre in the airport after disembarking. When getting back on the flight we saw 3 side seats free however just before we took off another couple swapped their seats and took them. My husband had no inflight entertainment and it was unable to be fixed. As the plane began to descend into Sydney we were moved to Business class (which was 75% empty) so that quarantine could talk to us before we got off the plane. I can safely say that after my nearly 15 years in the travel industry I have never experienced such bad service.