KLM Royal Dutch Airlines

BHX-DOH and return. KLM was convenient for me as I live in Birmingham and could therefore travel to Doha via Amsterdam without the need to travel down to London. The ticket price was also the cheapest available for this trip. The short hop from Birmingham to Amsterdam only takes about an hour but the 06.00 departure always serves a cold breakfast sandwich with tea coffee or juices. The layover in Amsterdam was 1 hour 55 minutes giving more than enough time to make my connection. The flight to Doha was not full whereas most Qatar Airways flights are as most of the passengers will be transiting. Once airborne the passenger next to me was offered the choice of moving seats so that we could all spread out a little making the journey much more comfortable. The IFE is adequate but the screen a little small though there is a good range of entertainment. On the outbound flight there were only two options for economy main course but the food was reasonable as airline food goes. All flights departed and arrived on time the crew were very good and I was pleasantly surprised that despite being the cheapest choice for my route KLM provided a service that I was more than happy with. I will look to see if I can get to my destinations via Amsterdam with KLM in the future and recommend for value for money.

Our first flight on KLM. YYC to AMS. Since it was an 8 hour plus flight we flew business class. The aircraft was a newer Boeing 777-200 which for reasons that evade me did not have sequential seating (ABC etc). We booked our seats on-line and thought we were sitting together which upon boarding we discovered we were not. This happened to 5 other couples as well. The flight attendants were reasonable and everybody affected were willing to swap seats even though business class was a full bus to Amsterdam. The meals were tasty and there lots of snacks. My one beef is that KLM should monitor their cleaning contractors more closely. I lost some change and some items from amenity kit under the pod. In the course of reaching underneath I found all sorts of goodies which could have been vacuumed up. I enjoyed the flight and the lie flat bed even though flying east and trying to sleep is a Herculean effort. I recommend KLM and will gladly fly with them again. One last caveat: I am old school and believe that one should fly the national airline within reason to the country you are visiting. Flying discount airlines is a recipe for disaster and personal misery. I cite the most vilified Air Canada Rouge as an example.

AMS-DUS-AMS two short hops on nice Fokker 70. AMS-DUS: all non-Dutch speaking crew felt a little strange on a KLM-flight. Efficient service on a short hop: water and some nuts. Good information from crew. Flight back was delayed. Crew announced which flights could be caught and which couldn't. Very good in my opinion since passenger know what they're up to. Professional crew handled all questions. Delay because of fog but there was hardly any fog to be seen at Schiphol.

We recently flew short haul from Manchester (UK) to Amsterdam return fro a short trip. The planes were 737-700 on way out and -800 on return. Planes were clean even though the turn around time was quick staff was friendly and smiling served a quick snack packet with a choice of a drink on this under an hour flight! both the flights were on time and we didn't feel the stress of flying. Recommended.

April 30 from Amsterdam to Shanghai. Flight left 30 minutes late but arrived 20 minutes early. As usual FA's professional friendly and efficient. Food acceptable drinks plentiful. No issues whatsoever. Managed to sleep a couple of hours which is nice on a red-eye flight.

Amsterdam to KL aboard 777-300. This was probably the best business class flight of my life to date. The seats were comfortable and reclined to a full flat bed parallel with the floor not on an angle!). It was so clean and smartly laid out. The entertainment system looked brand new was high quality and featured something for everyone without being annoyingly edited. Service was very attentive and friendly. The soup entree was something of a revelation and I was surprisingly keen to get the recipe. The main was fairly good and after settling down with a bit of cheese and dessert wine from the trolley I slept for about 7.5 hours straight. The power plugs headphone outlets and a little shelving cleverly located behind the right shoulder and a nice divider from your neighbour. Really happy signed up for their frequent flyer program. Lounge in Amsterdam was fine and large with some surprisingly nice food on offer.

April 4 Toronto to Nuremberg via Amsterdam. Old style 2x3x2 seating but comfortable. Staff were first rate. Travelling with my mother who's is 95 and has a serious gluten allergy. Her special meal was adequate my meal was adequate. Meals out of Toronto are always poorer than out of Amsterdam or Paris. Somehow KLM seems to have nicer wines that Air France even though they are one and the same now. Entertainment was good with a side choice of movies and tv.

KL808 MNL-AMS 8 April 2015. Bought an upgrade with FB miles which is pretty affordable when you have the N Booking class of Eco fare (Middle of the week the Business Class often has spare seats). Since KLM moved to T3 the service at the airport has greatly improved! FA's as usual are very friendly attentive and considerate and the flight is always on time with a consistent service. The only downside of this flight is the stop in Taipei which by law oblige passengers to disembark and board again. Flight without issues despite the older Business Class seats (which should be replaced urgently). KLM has the convenient flight schedules to/from Asia with no change of plane in the middle of the night so you arrive fresh and ready to work in AMS. Had 2 music instruments at check-in in Manila and the ground crew proposed to load them by hand to avoid breaking and they were delivered at the special luggage in AMS (Ok the Platinum level helps but still). Despite the price a bit above competition i will continue fly KLM to the Philippines to enjoy the free EcoPremium upgrades and best flight schedules available from AMS.

Three recent flights: AUH-AMS-NCL-AMS-INC all good no problems. AUH-AMS was quite comfortable being a night flight all was very quiet AMS-NCL short hop across the North Sea very pleasant cabin crew on a smooth flight. NCL-AMS again no problems. AMS-INC was a night flight the cabin crew were exemplary and diligent in their duties making for a very comfortable flight. The food was very good and service was excellent although the World Business class doesn't have individual cocoons like the middle eastern airlines the seats are more spacious and overall more comfortable. I can certainly recommend KLM.

Out of ten airlines flown in the past 20 years I can honestly say KLM is the best. Not only did I found the seating space excellent but the inflight service from the cabin crew was super. Flew from Amsterdam to Cape Town on Friday 17 April.