✅ Trip Verified
| This was a Delta flight operated by KLM. I upgraded to business from economy for around $500 at the gate. I was a bit disappointed to find out that the equipment had been changed from a Boeing 787 to a 777 however I was looking forward to the KLM business experience. If you have Air France points always ask because the original price to upgrade was around $900 however just for being a member of the Air France loyalty program, the price dropped down to a little bit under $500 and I did not have to use points. Keep in mind you have to ask and hopefully find an agent that is nice enough to do it for you. Upon boarding, it was obvious that the 777 was old however it was well-kept. The bathroom was very nice and had Dutch themed wallpaper with all kinds of amenities inside. They serve you a hot meal that includes an appetizer, entrée, and everything you can drink every two hours. They use beautiful china, glass, nice silverware, and beautiful linen napkins. Two hours before landing they serve you a hot breakfast. They also give you a nice little Dutch themed ceramic house with liquor inside as a gift which I thought was a lovely touch and your choice of chocolate. The seat was large, very comfortable, and with plenty of storage. The amenity kit however was quite basic. It included a pair of poorly made socks, something to cover your eyes that resembled a mask, earplugs, only flimsy toothbrush with a tiny bit of toothpaste, all inside a cheap looking zipper bag that looked like a coin purse. Needless to say after using a few items inside I left it on board. There was no Wi-Fi on this flight and the entertainment options were decent for a 7 hour flight. Overall I have always been a fan of KLM they do it right whether you are in coach or in business, I would fly them every time if I could. They leave on time, they take care of you on board, the airplanes have plenty of space, and even the old ones are well-kept.