Karthago Airlines

Doncaster to Monastir. Plane clean cabin staff were quite friendly and onboard meal compared favourably with those of other budget airlines. We had the same experience on the return flight from Monastir with no delays. Seating was a bit tired and would benefit from a refurbishment but otherwise more than satisfied.

We travelled from Manchester to Monastir return. If the fixtures and fittings give an indication of how well the whole aircraft is maintained then this airline is an accident waiting to happen. At Monastir on the way back of all the flights on the info boards only the two Karthago flights were delayed! Avoid if possible.

Monastir to Gatwick. The aircraft was an absolute disgrace. I was given a broken seat (6C) and the very unhelpful crew finally offered me a seat at the back. The trays were broken my armrest was falling off and the toilets were in a disgusting state. The crew are not interested in customer service. There was no milk for the coffee. If planning to travel to Tunisia do not travel by Karthago. They have no concept of customer service including the ground staff who had no courtesy to keep us informed about the 4 hour delay we had. No apology or explanation given. Had I read the other reviews on this site I would have never booked my trip to Tunisia. By far the worst experience I have ever had and my husband and I couldn''t wait to get off the plane.

On arrival at Manchester we checked in and were informed that there would be a half hour delay. The planes are dated and there aren't any televisions or music. Food was served tepid on both outgoing/incoming flights. Return flight was delayed 45 minutes. The crew were friendly and the captain informative.

Doncaster to Monastir. We were supposed to take off at 1650 - ended up leaving at 0120 next day. The airline did issue £25 pound meal vouchers whilst we waited. Seats were broken. The trays on back of seats in front were broken. No TV no Radio. Food was cold. Toilet would not flush. Seat pockets ripped and broken. Was glad to land and get off. But coming back not much better - food rubbish no butter for bread roll no milk (not even powdered) for coffee.

We booked our 3rd visit to Tunisia through Thomas Cook flying from Doncaster but discovered we were travelling with Karthago - we arrive at the airport at 1.45pm and didn't leave until 1.15am following morning. We were not given any explanation only that it was technical food vouchers were issued as we were checked in. When we finally boarded it was on seats that were broken and actually lifted away from the main structure the backs were broken and would not stay in a upright vertical position seat pockets were ripped and generally the plane was way past its sell by date. Meal offered was unedible crew were rude and offish. The return journey was on time and the plane was very slightly better but still in awful condition. We are surprised that Thomas Cook are using this airline for their customers as there have been bad reviews on Karthago for over a year. This was not a cheap holiday so we didn't expect a 2nd rate service!

Flight to Monastir. They were on time outbound/inbound the plane was cramped and spent the flight with my knees jammed up against the seat in front of me - I was in the very back row 25. On the way back though it wasnt as bad in the middle of the plane. Seats ripped arms broken fabric coming off & bits of metal sticking out. Comments regarding food is true worst ever plane food. Found the cabin crew okay but I do speak some Arabic so that helped & they loved that.

Five hour delay on way out to Monastir from Manchester no explanation or apology given. No flight details given by captain the attendants were surly rude and unhelpful. Flight home on time but filthy dirty. All in all a horrible experience and by far the worst airline that I have had the misfortune to travel with.

Manchester with Karthargo and had a 5 hour delay - but we had read all these comments so were well stocked and got an £8 voucher for food for our trouble. Flight ok - clean food was ok outbound and generally fine apart from the delay. Return spot on time wise and flight equally as fun. Food was awful but that was personal preference. All in all cheap flight which included food so you get what you pay for - just go with an open mind mini-picnic plenty to read and you will be fine.

Do not travel with Karthago unless you are deseparate. Our flights were from Gatwick to Monastir. We had 7 hours delay both ways. There was little to no information available from the handling agents at both ends and Karthago staff were non existant. The drip feed of information was suspect late arrival technical flight crew out of time etc etc. The planes were past there sell buy date. Broken seats and tables torn fabric surly flight attendants etc.