Kam Air

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 28 reviews
3/10
No Skytrax Rating
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4/10

Kam Air customer review

Dubai to Kabul. The food was fine and flight attendants very pleasant and helpful. The seats are comfortable. After reading a lot of reports which gave me some concern regarding times and luggage we took off on time from Dubai and didn't have any problems with our luggage. Planes need to be newer but they were clean and got you to your destination.
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4/10

Kam Air customer review

Dubai to Kabul. The food was fine and flight attendants very pleasant and helpful. The seats are comfortable. After reading a lot of reports which gave me some concern regarding times and luggage we took off on time from Dubai and didn't have any problems with our luggage. Planes need to be newer but they were clean and got you to your destination.
no
3/10

Kam Air customer review

The flight attendants try to do their jobs with a smile - food is not bad and while it is perhaps faint praise - I have never gotten ill from the food after perhaps 20+ flights from DXB to KBL and vice versa. The seats are comfortable in business. Only once has my luggage been left behind and in that case the next day I received a call from Kam that my bags had arrived. Kam is now running a second flight to eliminate the one downside of its DXB-KBL flight and that was the 0700 or 0800 departure time. Now they have a Terminal One flight from DXB leaving at 1300! Planes need to be newer if possible but they are clean and get the job done!
no
3/10

Kam Air customer review

The flight attendants try to do their jobs with a smile - food is not bad and while it is perhaps faint praise - I have never gotten ill from the food after perhaps 20+ flights from DXB to KBL and vice versa. The seats are comfortable in business. Only once has my luggage been left behind and in that case the next day I received a call from Kam that my bags had arrived. Kam is now running a second flight to eliminate the one downside of its DXB-KBL flight and that was the 0700 or 0800 departure time. Now they have a Terminal One flight from DXB leaving at 1300! Planes need to be newer if possible but they are clean and get the job done!
no
na

Kam Air customer review

Kam Air is a fast growing company. Although operation in a country like Afghanistan is very difficult Kam Air is doing well. Most of the time on time. Food is not bad. I heard they are going to buy a new Airbus. right now they are operating 737-800 leased from Pegasus airline in Turkey which is a very new aircraft. Dubai to kabul usually goes well for me but Returning from kabul to dubai it is awful.
no
na

Kam Air customer review

Kam Air is a fast growing company. Although operation in a country like Afghanistan is very difficult Kam Air is doing well. Most of the time on time. Food is not bad. I heard they are going to buy a new Airbus. right now they are operating 737-800 leased from Pegasus airline in Turkey which is a very new aircraft. Dubai to kabul usually goes well for me but Returning from kabul to dubai it is awful.
no
na

Kam Air customer review

Flew KamAirto Kabul last week (24 Jan) from Dubai - our flight was delayed by 31 hours. The information policy was poor and once KamAir told us that the flight was cancelled there was no help to retrieve my checked-through luggage. The next day we had to be at the airport at the regular check-in time (05:00) to find out by asking the KamAir staff in Terminal 2 (Arrival area) - that the decision if the flight would be cancelled again would be taken at 09:00. Once in Kabul I had to find out that my luggage did not make it. Once again the KamAir staff wasn’t a real help. There was no way to fill in an official Property Irregularity Report (PIR) and the only answer was that I should come back the next day at 12:00 to search personally for my bags. As I found out in Dubai on the return flight my luggage was sent to Dubai on an Ariana flight 3 hours before my flight so it should have been there already.
no
na

Kam Air customer review

Flew KamAirto Kabul last week (24 Jan) from Dubai - our flight was delayed by 31 hours. The information policy was poor and once KamAir told us that the flight was cancelled there was no help to retrieve my checked-through luggage. The next day we had to be at the airport at the regular check-in time (05:00) to find out by asking the KamAir staff in Terminal 2 (Arrival area) - that the decision if the flight would be cancelled again would be taken at 09:00. Once in Kabul I had to find out that my luggage did not make it. Once again the KamAir staff wasn’t a real help. There was no way to fill in an official Property Irregularity Report (PIR) and the only answer was that I should come back the next day at 12:00 to search personally for my bags. As I found out in Dubai on the return flight my luggage was sent to Dubai on an Ariana flight 3 hours before my flight so it should have been there already.
no
na

Kam Air customer review

I work for a very large International corporation with hundreds of employees working in Afghanistan. At this time the company uses KAM Airlines but this airline loses passenger's baggage on a regular basis. When our company has a new group of employees set to fly from Dubai to Kabul on KAM Airlines we always have to leave one company representative behind in Dubai for a couple of days to retrieve all of the baggage that has been lost.
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na

Kam Air customer review

I work for a very large International corporation with hundreds of employees working in Afghanistan. At this time the company uses KAM Airlines but this airline loses passenger's baggage on a regular basis. When our company has a new group of employees set to fly from Dubai to Kabul on KAM Airlines we always have to leave one company representative behind in Dubai for a couple of days to retrieve all of the baggage that has been lost.
no
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