Jin Air

✅ Trip Verified | We had some troubles getting to the airport and were so worried we were going to be late. We arrived at the check in counter just a few minutes late, but the Jin Air employees were so kind and accommodating. They got us through security and to our gate and we made a flight we otherwise would have definitely missed. Just so grateful! Thank you!

Not Verified | First of all, I flew with this airline in 2018 and early 2019 a few times. Let me tell you, don't be fooled by its low prices, this airline is not worth it. The most glaring weakness with Jin Air is its lack of in-flight entertainment. There are absolutely no TV's in sight, as well as no trays to put any devices you have on. Even the airline safety consists only of a pre-recorded message played over the PA system. Your Jin Air flight will probably be one of the most boring flights you will ever have. You could try to sleep, but Jin Air has a very bad problem I have experienced in other airlines: overheating. There was one flight where as the flight was approaching Seoul, the temperature suddenly got very hot (around 28 degrees Celsius). It lasted for around an hour. There were also no accommodations of any sort: no water, no food, no service. In the end, I do not recommend Jin Air unless you really want to save a lot of money. It will be a very unpleasant few hours.

✅ Trip Verified | Seoul to Okinawa. I was very impressed my Jin Air employee that was working at gate 43, Seoul ICN, 24 February 2020. I first told him that I needed a seat assignment, and he recognized me first off by my name. I was really impressed by his professionalism and mannerism.

✅ Trip Verified | Seoul to Manila Clark. I am traveling with my disabled husband and the front desk who print our boarding pass was terrible, she gave us a terrible bad service. She didn’t care about all my request for my husband like wheelchair and seat assignment. In short they don’t care about those disabled passenger they just gonna do what they want. Very poor service.

✅ Trip Verified | Jeju to Seoul. The online website to purchase tickets was easy to use as a foreigner. There was an English option unlike T'way air. The check-in, boarding process was very efficient. The plane was spacious and the seats comfortable for a budget airline. I would fly with them again.

✅ Trip Verified | Seoul to Vientiane. I had to wait an hour standing in line just to receive my boarding pass. I was not able to check in online. While waiting in line, they also allowed someone to bypass me who hadn’t been waiting in line at all. Once on board, I found the seats weren’t comfortable. The bathroom was the smaller bathroom I have ever been in. I could barely even wipe. They only offered one meal and because I don’t eat fish, I was not able to eat. There was no tv and the flight was for 5 hours and 40 min. There was no option to upgrade to a better seat, it was very cold on the plane, and no place to plug in phones.

Not Verified | Seoul to Jeju. Actually I had quite good experience with service and seats. But three times I booked a Jin Air flight and two times the website crashed while paying. I didn't even receive a ticket via mail but they took my money. After several calls and being on hold for like 20 minutes i finally got my ticket. Just now it happened again and I have to call them again so thats pretty bad. Dont know if I'll book there again but they have the cheapest flights and the staff was really friendly.

✅ Trip Verified | Seoul to Angeles Manila. This airline is cheap at first but the extra fees to book is crazy pay for any seat, pay extra for food, pay extra if the bag is over 15kg, and as always delayed

✅ Verified Review | Seoul Incheon to Hong Kong leg was perfect. Departure / arrival in-time, the plane was new Boeing 737. The seats are comfortable, some snacks and water was offered free of charge. The staff was really helpful and was taking care of passengers during the whole flight. For return flight, the staff was still great, the aircraft was older but still clean. But the flight was delayed for more than an hour from Hong Kong without any explanation and apologies. I could see that the cargo was being loaded after scheduled departure time. In general great company for reasonable price.

✅ Verified Review | Seoul Incheon to Tokyo Narita. First time to fly on a LCC and very pleased. Efficient check-in. Departed a few minutes late, but arrived on time. No extra charges like LCC in United States. Despite super saver fare, check-in agent let me choose seat and suggested first row for more legroom. Cute snack box had rice, muffin and banana plus a paper cup of water, perfect for short two-hour flight. Cabin attendants exceptionally friendly. They laughed when I ordered a Jin Air cap from duty free. I like their "uniform" - jeans, creates a relaxed atmosphere. Old plane and no in-flight entertainment, made up for by low fare and excellent service. Would gladly fly again.