Jetstar Asia

Jakarta-Singapore-Jakarta. Slightly delayed but it wasn't a big problem cabin crews were pretty friendly and welcoming when we boarded the aircraft but seemed to be ignorant when we were about to get off the aircraft. One passenger's mobile phone went off when the plane was about to take off and cabin crew made an announcement to remind passengers to switch their mobile phones off at all times straight away. Overall it was good especially for a budget airline you were also allocated to a seat once you've checked in unlike budget airlines in Europe where you have to run for it.

KUL-Singapore in seat 6A. Ok for the short flight although leg room quite limited. Cabin was clean and bright. Late arrival from its previous journey caused a delay to this flight but fortunately my onward connection to Perth was not affected. The short hops are satisfactory but I still miss that extra leg room on longer international flights as well as not having to purchase everything including water which I had to on this one.

BKK-SIN on a full A320. Check-in about 20 minutes not bad for Jetstar most importantly on time despite a full plane. All this for much less than the full service carriers. No frills but you get where you are going efficiently and this is all I want.

SIN-KUL return. Flights were pleasant and cabin crew service satisfactory. Cabin on the flight back was newer. Wished they created more leg room on the A320 as the seat in front touches the knees of many passengers which made it uncomfortable. Liked the fact that although fares are mostly lower than their rival low cost carriers they depart and arrive at the main international terminals in Singapore and Kuala Lumpur and not their budget terminals. Will recommend Jetstar for their price and condition of their fleet and will continue to fly with them as long as their prices are kept low.

BKK-SIN return. Check-in at BKK easy with no queue A320 75% full. Very tight seat pitch. Seat has no recline. Long 30 mins check-in queue at Changi Terminal 1 at 5.30 am. Plane new and clean. You have to pay for everything so you get what you pay for.

MNL-SIN-KUL return. As with other low cost carriers they don't have any food or refreshments and you have to pay for check-in luggage. Their carry-on baggage allowance was generous at 10 kg though. Didn't buy the food they sold onboard as they were quite pricey. I was surprised that the seats on the MNL-SIN flight did not recline. I liked the fact that they use the Terminal 1 of Changhi Airport and not the Budget Terminal. SIN-KUL seats can recline but they're not made of leather like the MNL-SIN seats. They use the Satellite Terminal of KLIA and not the LCCT. Still good value considering they use the main passenger terminals of both Changi and KLIA.

Wellington-Auckland-Singapore-Phnom Penh return. The seats are roomy and offered plenty of leg room (I am 6'2" tall). Staff are friendly and attentive. Each and every flight departed on time and often arrived early. The food we prepaid for was on a par with most other airline meals I've experienced. The $7 comfort pack is good value (you get a blow-up neck cushion a Jetstar blanket socks toothbrush eye cover and all to keep).

Bangkok to Singapore. Flight left on time and landed on schedule. Clean and new A320. Paid for row 1 and was allowed to board first. One trolley service (they had run out of a lot of items from the inbound flight) but the crew were happy to get anything else. One word of warning I had flown from London and there are no Jetstar staff airside to check me in. I wasn't able to print a boarding pass in advance. Therefore a mad dash into Thailand check in then back out through immigration.

SIN-PEN return. A320 to Penang was old cabin crew made 1 round of sales purchase. A320 to Sin was a new aircraft with leather seats. Purchased a packet of apple juice for S$3. Seat pitch was about 30" which was alright for a short flight. Our family had cabin sized luggage and the airport staff at the gate at offered to check in for us for free. Will fly with Jetstar Asia again.

SIN-HKT. Check in was swift. Plane was delayed for 1 hr due to technical problems. Once boarded everyone was whisked quickly to their seats and push back was almost immediate. Flight time was only 1hr 20mins so there wasn't much interaction with the crew. For a short flight the seats are okay but I can't help but wonder how those flying to PER on this A320 can manage the cramped conditions.