Jetstar Airways

You do get what you pay for but in saying that the plane was spotless staff were nice easy trip and on time. Only downside was one of our direct flights was rescheduled so we had to stop over in Melbourne. Yes annoying but these things happen. Would I fly with them again. Yes definitely but only for a cheap fair. Wouldn't pay full price as the extras add up as I am a diver and have heavy luggage so wouldn't be worth it.

Booked on JQ60 SIN to Darwin 26 Jun for timings that didn't involve a red eye flight. However flight departure delayed from 7.35pm to 10pm and became a red eye flight. My previous trip on JQ64 was delayed almost 2 hours and the one before on JQ60 was cancelled and all passengers bumped to the red eye flight. The flights to Singapore from Darwin have a very bad on time performance and this can be confirmed through the flight status tab on both the Jetstar and Qantas sites. I do not recommend this airline.

I regularly fly Jetstar from Newcastle to Brisbane. Not my favourite airline - much prefer Qantas - but from Newcastle usually Jetstar offers the schedule that fits my plans. Its a budget airline so you get what you pay for and it is short flight so the cramped conditions are tolerable. Would be nice if the food and beverages included a couple of healthier options. In summary - if you have to fly Jetstar it is tolerable but if given the option pay a little more and fly with Qantas.

Flew Melbourne to Adelaide with a toddler and baby. Unfortunately flew Jetstar as it fitted in best with nap times. Staff didn't even try to help as I struggled up the rear stairs with baby in sling toddler and bag. Consistently the worst customer service of all of the Australian airlines. Reiterated why I will only ever fly Jetstar if the timing and route is by far the best option.

The seat was cramped but apart from that the leather seat was reasonably comfy. I flew from Darwin to Melbourne and the staff were pretty. You get what you paid for. The flights were cheap so there was no entertainment food or drinks provided.

SYD to HKT return Business Class. Both flights on time. Service level very good. ood has improved and was very tasty. Very good value product.

June 8th flight 3k132. Flight due to leave 00.05 told there would be a 20 minute delay it ended up being 3 hours then told the flight was cancelled. Why take so long to make a decision It was rescheduled for 14.30 that afternoon I missed my pick up driver when we arrived in Singapore had to wait another hour.

I never thought I would write a good review about Jetstar. But here goes. Flew Melbourne Hawaii return in Business class. Impressed with the produce for the price that you pay. Both flights bang on time. Staff were super friendly on the way over and friendly on the way back. Food out of MEL was great. Very impressed. 9 out of 10. Not so out of Hawaii. 6 out 10. We had one of the new A330 with the in seat video which was great going to Hawaii. Plane was in great condition. Coming home we had one of the older ones and boy do you notice. Though the seats were very comfortable but juggling the video and a meal was too hard. Its one or the other. So overall happy with the international service of Jetstar. Now if that could filter down to its domestic product.

MEL-BKK 30 May 2013 business class and was delighted with the change of service level since my past experience with the airline approximately one year ago. Check in was efficient with a dedicated business line. Use of the QF lounge was available as was use of the immigration express lane. Flight was 1 hour late departing as the aircraft required "routine maintenance" and both the cabin crew and captain apologised for the delay. In-flight service was good and included a complimentary drinks and meal service. Cabin crew were very efficient and attentive. Of the meal choice offered selected a form of lamb stew which might have been appropriate for a Melbourne winter but far too heavy as an appropriate meal. In-flight entertainment was through the use of an iPad. A330 aircraft was clean although the seat pitch could have been better. Overall good service and value for money.

Bangkok - Melbourne Return - Business Class - May 2013. Could not fault either flight - brilliant value for money comfortable roomy seats great friendly staff and all in all an enjoyable and memorable experience for our annual holiday. Definitely great value.