Jetblue Airways

After traveling for over 24 hours from Asia the final flight from JFK to Portland Maine was delayed and then canceled with no chance of me getting on a flight early the next day - resulting in about 18 hours of additional waiting. So I took the bus instead which was just as fast and more dependable.

Outbound flight 687 from BOS on 7/22/2013 scheduled for 7.24pm actually departed around 10.15pm. It took over 2 hours to accomplish that task and we arrived at LAX around 4am PDT. Flight became a red-eye.

Outgoing flight: Boston MA (Logan) to Baltimore MD (BWI) on 7/3/13. Flight #1427. Return flight: Baltimore to Boston on 7/10/13. Flight #1526. Terrible. Constant delays (2-3 hours per flight) for absolutely no reason. No updates either. In-flight entertainment flickers on and off every few minutes also for no reason.

Orlando to NYC flight delayed 4 hours. Flight scheduled for 7.30 pm at night and was delayed to 11.55 pm. When the plane was in the air my wife asked to be seated in the more legroom seat she could sleep more comfortably and the request was denied. They explained the seat was more money than my wife had purchased. They did not care that the seat was not being used.

Flights between Portland and Anaheim were a huge disappointment in terms of flight delays. We saw the airplane arrive but our flight kept being delayed without giving us a reason. We understand that there are some issues going on but as customers we would like to be recognized for our waiting at the airport. The good sides: The flight seats were okay. The drinks and snacks were pretty nice. But I have had better experiences on other flights.

Flight 2402 from JFK to Buffalo on July 2 2013 was delayed 6 times. Felt sorry for the staff member working the gate as many passengers were complaining to her. Should have been a top official from JetBlue fielding the complaints. My wife and I had just got off a 10+ hour flight from Istanbul to New York and JetBlue was our connecting flight to Buffalo. All we wanted to do is get home. Six delays and no JetBlue higher up there to explain why there were delays. If I never fly JetBlue again.

From Boston into Philadelphia. Flight down delayed 3 times due to what was reported as bad weather in Philadelphia. Waiting around in the airport for that long was exhausting. I found out the last delay was that the crew had timed out during the time of the delays. On the flight back from Philadelphia to Boston the flight was delayed only once. Overall the flight was pleasant and the crew friendly. When I have a lot of free time on my hands won't mind flying with this airline again.

BDA-JFK-SFO-LGB-LAS-SJU-STT I had a few flights with this airline in the USA past month I can tell I am very satisfied with their services and price! Planes new staff friendly flights on time good seat pitch snacks on board free of charge first bag flies free on board TV show very good! I would recommend.

Flew JFK-SXM return. Issue on outbound with an engine sensor meant a rejected take off and return to gate. Whole process was handled really well and dealt with very quickly. Lost of communication. On board service was good with friendly crews on both legs of the trip.

PDX to Long Beach 18th-24th April 2013. Not paying for baggage extremely comfortable seats (with more standard cabin leg-room than I've had in years free snacks and beverages and friendly staff. JetBlue reminded me of what flying was like 20 years ago when most of those amenities were still part of flying but have subsequently gone out of style.