Jet2.com

Flew to Tenerife South and return from Leeds/Bradford Airport. Flight out had a short delay and the return flight more or less on time. The seats were really uncomfortable and lacked padding but leg room was OK for the 4 hours and a bit that we were in the air. Why is it that when Jet2.com allows large groups of same sex passengers they have trouble with them? This happened on the outbound flight with copious amounts of alcohol being sold to this particular group and then a member of the flight crew having to read the riot act to some members for the group for their use of bad language. Don't serve them the booze in the first place!

Terrible flight Belfast to Lanzarote return. Jet2 use a 737 for this flight tiny plane so slightest sign of bad weather means you need to re fuel. Outward we were on Leeds Tarmac for 3 hours. Return stuck in Faro for 1 hour. Cabin crew said this refuelling happened on a Palma and a Murcia flight. Until I find out jet2 have bought some modern planes and aren't using 737s for these routes I will never travel with them ever again.

Glasgow to Tenerife return. Checked in on-line with no difficulties easy bag drop at the airport. Boarding by seat number and fairly easy. Adequate leg room in 737-800 but the tiniest most uncomfortable arm rests imaginable (I had a constant battle with my neighbouring passenger for the use of the arm est!) good and pleasant service and with plenty of information from flight deck. Landing aborted about 1 mile from touch down after a very bumpy approach which certainly shut up the noisy drunk a few rows in front of us but the second attempt was smoother with a competent landing given the conditions. On return we were bussed to the aircraft this time a 757-200 which must have seen service in the Far East as the second language on the passenger warning signs was either Chinese or Japanese. Quite an old aircraft and comfortable enough but with the terrible arm rests. Twenty minute delay on departure with very little information from the flight deck throughout but arrival in Glasgow only a few minutes late. Good and pleasant service from the cabin crew and plenty choice for snacks and drinks. This was our fifth experience of using Jet2 and we would be happy to repeat the exercise. Perhaps seats are not as comfortable as easyJet's but added leg room does help.

Flew with Jet2 for first time from Manchester to Lanzarote early April 2013. Departure delayed 10 minutes but arrived 20 minutes early. Cabin staff were pleasant and keen to help. The snacks looked better than the pre- booked meals. Flight deck information better than others and here I include Air China/Monarch/Qatar/Finnair. The seat pitch was also comparable to the aforementioned airlines. No IFE. The return flight was late leaving but arrived in Manchester some 15 minutes early. The Flight Deck and Cabin crew replicated the outbound crew in all respects. Following my pleasant experience my daughter flew with them to Rome and return and her experienced was the same. I am flying with them in June to Rome - enough said!

Sunday 21st April on a flight from Murcia to Belfast. Informed at 9.40pm we would be landing in Dublin at 10.05pm due to a scheduled runway closure in Belfast. On arrival in Dublin we were informed that we would be escorted to Belfast by coaches which would arrive at 11.30pm. All passengers were directed to an open shelter out doors (5c temp) at 10.30pm. There were a number of children and elderly and infirm passengers many of whom were suffering from exposure by the time the coaches arrived at 12.30am from Ballymena to take the passengers to Belfast. Meanwhile the Jet2 crew were met in arrivals at 10.30pm by a taxi to take them to Belfast leaving their hapless passengers in Dublin. In over 35 years travelling around the world this is the shabbiest treatment I have every experienced by any airline.

Jet2 is our budget airline choice but on a recent trip to Budapest we had to put coats handbags and duty free under the seat in front on both outward and return flights so that the overhead lockers could accommodate the outsize carry on luggage. It is time this was stopped. The check-in staff should be more vigilant. These people are trying to avoid the cost of putting luggage in the hold but why should the rest of us sit cramped up with no leg room on their account. If you pay a fare you should be entitled to overhead locker room.

Return flight from Faro 21st March 2013 LS 252 scheduled departure 11.50 am. Announcement at Faro delay 35 mins due to technical problems boarded 40 mins later sat on the plane for over an hour no movement from the departure point minimal a/c making it extremely uncomfortable. After five announcements water was offered. My son was waiting at L/BA had arrived at approx. 3pm after checking there were no delays before leaving home. Not at anytime was there any announcement of the delay. Eventually greeted with a £10 parking fee after already paying £2 fee just to be dropped off. We have travelled to Portugal about this time of year since 1998and had some other similar problems but not as bad as the last two years.

3 hours late taking of going to Funchal. 2.5 hrs stuck on the plane ran out of food /drink. Online check-in - not given seats together so had to pay extra. 2.5 hours late back to Leeds 30 mins stood up on bus before allowed on to board plane ran out of food/drink on return £2.25 if you want tea but 4.50 euro if paying in euros. Will not fly with jet2 again.

I was booked on Flight LS634 from Tenerife on 23/03/13 which was cancelled due to the closure of East Midlands A.P. We were looked after so well until we could be flown out on the 24th. A generous luncheon voucher at the airport then quickly transferred to a hotel for an overnight stay with evening meal and breakfast included. Hearing what other carriers provided or rather didn't provide Jet2 excelled themselves.

Our trip was from Leeds/Bradford to Madeira. Very impressed with the leg room. Like the way seats were allocated. Staff very friendly and helpful in the air and at the airports. Will check out Jet 2 first for next holiday.