Jet2.com

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 501 reviews
7/10
3 star Skytrax Rating
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10/10

Jet2.com customer review

(United Kingdom)

LBA - Nice Return. Flown Jet 2 on a few occasions and have had absolutely no problems whatsoever with them. You have your major airlines and your budget airlines - in terms of experience I'd put Jet2 in the middle (better than your standard budget airline for the cost). Both flights on time and no problems with boarding etc. Had in flight meal going out (breakfast) worth the £7 with a hot breakfast fruit muffin and a "starbucks" coffee. Cabin crew friendly and communication from the captain excellent. Seats are comfortable enough for short haul.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
1/10

Jet2.com customer review

(United Kingdom)

We've flown 5 times with this airline - twice to Split twice to Hungary once to Tel Aviv. The flights have never ever left on time - delays have ranged from 30 minutes to two hours. The planes seem very old - on 4 occasions we flew in black and white. Seriously though - Jet2 have an ancient fleet compared with Easyjet or Ryanair and the planes have a higher rate of mechanical problems as a result. Our return flight from Budapest was the last straw - our first attempt to land in Budapest was aborted because of problems with the landing gear. So - ancient planes frequent delays. Use Ryanair or Easyjet instead.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
no
9/10

Jet2.com customer review

(United Kingdom)

Travelled from Leeds Bradford to Palma. 7am flight so had to be at the airport early. Plenty of staff on hand so check in only took a couple of mins. Flight was very comfy. Exactly the same on way back. Will use jet2 again in the future. Highly recommended.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
yes
10/10

Jet2.com customer review

(United Kingdom)

East Midlands to Palma Majorca. The whole process from checking in online baggage drop on time departures Jet2 staff were very friendly. First time I have flown with Jet2 and I would highly recommend a fantastic experience!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
1/10

Jet2.com customer review

(United Kingdom)

Flight from M/cr to Paris for our honeymoon. Outward flight fine. Return 5 hours late. Informed of this half an hour before boarding was due. I asked what the reason for this delay was and was told by an extremely aggressive staff member that it was due to a plane breaking down in Nice. We took this flight as it was supposed to arrive at 19h25 on the Monday. We both had work 05h30 the next day and we also wanted to arrive early enough to catch a train home rather than pay for a taxi. We arrived home at half one in the morning having handed over £60 to a taxi driver. Don't risk it.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
no
10/10

Jet2.com customer review

(United Kingdom)

Booked with Jet2 for holiday to Lanzarote. Got back 2 days ago after a brilliant time. The booking of the holiday itself was so easy online. The flight experience was nearly perfect apart from a small delay going out. Staff were pleasant and organised. The meals were tasty. Definitely give them a 9.5 out of 10.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
10/10

Jet2.com customer review

(United Kingdom)

Newcastle (NCL) - Heraklion (HER) return both Boeing 757-200. Flight was early outbound friendly cabin crew at the door and gate to assist you to your seats inflight entertainment was portable televisions you paid £7 for the full flight which was decent. Landing in Heraklion was fine baggage came quick and the cabin crew said goodbye and thank you to everyone. On return the engines failed at the runway so we could not depart the air conditioning was broken so everyone was wafting the Jet2 safety cards which made a racket and when the engines started and air con was fixed we departed and the captain apologized and offered everyone a free drink! Arrival in Newcastle was early baggage took 40 mins to get to belt. Overall good experience with Jet2 and will defiantly fly again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
2/10

Jet2.com customer review

(United Kingdom)

Travelled with husband and our parents from LBA to Malaga 15.8.12 - 22.8.12. Outward journey delayed 45 mins due to faulty aircraft - inward journey delayed 3 hours due to aircraft breakdown. On way back people sent to gate to queue 1 hour before boarding - hot and uncomfortable in boarding area. We had to queue again in the walkway to the plane - very hot - no need for that number of people to be herded inside as boarding was in stages and staff could have waited until the walkway was clear before sending next customers. Attitude of staff - dreadful. Communication - dreadful. Will never use this airline again - just not good enough.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
no
9/10

Jet2.com customer review

(United Kingdom)

We also pre-booked extra leg room seats only to find when checking in online we were separated after a quick phone call we were allocated new seats without a problem. We also found baggage check in at Glasgow and Palma very quick and efficient with pleasant and helpful staff. I would certainly use jet2 again in fact have booked to go to turkey in October.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
8/10

Jet2.com customer review

(United Kingdom)

MAN-FCO. I have never heard of Jet2.com until we travelled as a group on company ticket. It seems to be the only airline connecting Manchester and Rome directly. It is a 'budget' airline - so I didn't come with any high expectations. Food and drinks on board were just fine. Though the airliner could do with less in-flight announcements to make the journey more peaceful.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes