✅ Trip Verified
| Hyderabad to Mumbai. We were intime to the airport and tried to do kiosk check in simultaneously in two different kiosks, my friend got the boarding pass with last seat and It was declined for me showing the reason for there no seats available and approach counter person to get help in this regard. After I approached the check in counter that lady said check in was closed due to delay in reaching counter, hence they can’t provide boarding pass, I was shocked and conveyed the reasons shown by kiosk as seats not available for not getting the boarding pass, but Jet Airways team saying seats available but check in closed. My friend traveling with me same flight and he got the boarding pass and he boarded the flight. After he boarded the flight he realised that the flight is packed and no seats available and then we realised that we have been cheated by Jet Airways brutally. If airlines looking for additional income this is not the way to cheat the passengers claiming they are not in time. If seats are full you have to provide alternative options and allow passengers to travel in next flight, nicely suggesting that I need to buy ticket for next flight as this ticket is not valid for next flight, they said seats full is no the case in the flight anytime but for next flight they themselves saying economy class is full I need to buy business class ticket which is again a robbery they want to initiate with passengers. Very unprofessional team at check in counter, pathetic behaviour, big time cheating to passengers for additional income. Suggest not travel in this airlines, at least try to avoid or give least preference.