Jambojet

Customer Reviews

No Skytrax Rating
Food & Beverages N/A
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1 reviews
1/10
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1/10

"I encountered multiple delays"

(Jordan)

Trip Verified | On Feb 23rd, I encountered multiple delays on my flight. Scheduled departure time 2 pm has been delayed to 6::50pm. Scheduled departure time 6:50pm, has been delayed ... just waiting for 12 hours until 11:30pm. Arrived 12:35 pm to Mombasa. My flight was delayed multiple times throughout the day without clear communication from the staff. This lack of updates left passengers feeling frustrated and anxious about our travel plans. I encountered unprofessional treatment from some staff members. Their responses to inquiries about the delays were dismissive, and I felt that my concerns were not taken seriously. This is not the level of service I expected
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteNairobi to Mombasa
Date FlownFebruary 2025
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
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