Island Air

Customer Reviews

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Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 34 reviews
4/10
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Island Air customer review

HNL-LNY-HNL-MKK-HNL (island hopping) in Hawaii. All flights on time. All flights short (30 minutes). Fast and efficient service on all legs. One drink - water or juice - offered per flight. Only complaint is "open" seat policy : no set assignment so everybody fights to board first and secure best seats (front rows especially since wing prevents from watching magnificent seas and lands flown over).
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Island Air customer review

HNL-LNY-HNL-MKK-HNL (island hopping) in Hawaii. All flights on time. All flights short (30 minutes). Fast and efficient service on all legs. One drink - water or juice - offered per flight. Only complaint is "open" seat policy : no set assignment so everybody fights to board first and secure best seats (front rows especially since wing prevents from watching magnificent seas and lands flown over).
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Island Air customer review

Island Air is a great way to island hop through Hawaii. It uses much smaller aircraft therefore able to depart quicker if everyone shows. I flew Island Air HNL-ITO ITO-OGG and OGG-HNL in Feb 06. The longest flight is maybe 1 hour so it leaves little time for something bad to happen. Honolulu terminal has free coffee a very nice staff. On board one flight attendant. A drink is served your choice of water juice or coffee. The male attendant would take everyones order then get the drinks. Island Air is also very good about pointing out landmarks historical facts and when you could see whales in the water. The attendant on board the OGG-HNL an older American female was bilingual in English and Japanese. The service was good everywhere but a little irritating at ITO with a person handing out customer surveys and sharing the same gate as an Aloha Airlines confusing many passengers on when to board being that both flights were headed to OGG. The flights were all error free and enjoyable and on the Star Alliance program for those with United FF miles.
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na

Island Air customer review

Island Air is a great way to island hop through Hawaii. It uses much smaller aircraft therefore able to depart quicker if everyone shows. I flew Island Air HNL-ITO ITO-OGG and OGG-HNL in Feb 06. The longest flight is maybe 1 hour so it leaves little time for something bad to happen. Honolulu terminal has free coffee a very nice staff. On board one flight attendant. A drink is served your choice of water juice or coffee. The male attendant would take everyones order then get the drinks. Island Air is also very good about pointing out landmarks historical facts and when you could see whales in the water. The attendant on board the OGG-HNL an older American female was bilingual in English and Japanese. The service was good everywhere but a little irritating at ITO with a person handing out customer surveys and sharing the same gate as an Aloha Airlines confusing many passengers on when to board being that both flights were headed to OGG. The flights were all error free and enjoyable and on the Star Alliance program for those with United FF miles.
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