Iran Air

Customer Reviews

2 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 63 reviews
6/10
2 star Skytrax Rating
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Iran Air customer review

Flew domestic flights on Iran Air (Shiraz-Isfahan Isfahan-Tehran). They were efficient punctual and polite and flights are very cheap. Tehran airport is a mess.
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Iran Air customer review

Flown the Frankfurt-THR route. In my experience I have never heard an airline flying to THR cheaper than Iran Air does and the pilots are obviously very skilled. But there are negative sides to flying Iran Air. First of all although their Aibus fleet is one of the safest in the world their other aircrafts (Boeing747(SP)727 and Russian aircraft) are one of the oldest and most dangerous - so my advice try to avoid these aircraft when flying Iran AIr. Luckily most European flights are with the Airbus fleet. I also know that the poor shape of their Boeing fleet is not caused by neglect but the fact that the Iranian government can't buy spare parts for these aircraft from the US (politics and stuff). Also inflght entertainment is almost non-existent (not even in their Business class) especially if you don't like Farsi spoken movies shown on a projector so bring a book/magazine/walkman or whatever. My advice is to fly Iran Aar if you are sure that they are using an Airbus aircraft and if you are more concerned about your budget then about stuff like inflight entertainment or alcoholic drinks.
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na

Iran Air customer review

Flown the Frankfurt-THR route. In my experience I have never heard an airline flying to THR cheaper than Iran Air does and the pilots are obviously very skilled. But there are negative sides to flying Iran Air. First of all although their Aibus fleet is one of the safest in the world their other aircrafts (Boeing747(SP)727 and Russian aircraft) are one of the oldest and most dangerous - so my advice try to avoid these aircraft when flying Iran AIr. Luckily most European flights are with the Airbus fleet. I also know that the poor shape of their Boeing fleet is not caused by neglect but the fact that the Iranian government can't buy spare parts for these aircraft from the US (politics and stuff). Also inflght entertainment is almost non-existent (not even in their Business class) especially if you don't like Farsi spoken movies shown on a projector so bring a book/magazine/walkman or whatever. My advice is to fly Iran Aar if you are sure that they are using an Airbus aircraft and if you are more concerned about your budget then about stuff like inflight entertainment or alcoholic drinks.
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Iran Air customer review

In my own opinion the technical state of the fleet is quite poor but there is not any solution for it since the embargo placed by US doesn't allow the Iranians to improve the technical profile of the planes. Food is standard and inexpensive. I do not remember to have more than two different servings options in all of my flights. a "Tortilla" of potatoes eggs and soft drink salad but nothing extra. Perhaps rice with chicken in the Iranian way and nothing more. But I have to emphasise and recognise that Iranians are perhaps the most friendly and "ready to do" air crew of the world! They are fantastic. And it happens in all of the flights. Always with a smile and ready to do their best!
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Iran Air customer review

In my own opinion the technical state of the fleet is quite poor but there is not any solution for it since the embargo placed by US doesn't allow the Iranians to improve the technical profile of the planes. Food is standard and inexpensive. I do not remember to have more than two different servings options in all of my flights. a "Tortilla" of potatoes eggs and soft drink salad but nothing extra. Perhaps rice with chicken in the Iranian way and nothing more. But I have to emphasise and recognise that Iranians are perhaps the most friendly and "ready to do" air crew of the world! They are fantastic. And it happens in all of the flights. Always with a smile and ready to do their best!
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na

Iran Air customer review

I have used Iran Air for several Asian and Euro destinations as well as many domestic flights. It was always a B747 for international and A300/B727 for domestic flights. The flight attendants are mixture of old ladies and young guys with beard and mustache. Apart from that their service is not bad. There seems to be a clear distinction between flight attendants before and after revolution. The former are very prestigious. Food is great! There is basically no entertainment so don't wait for it. But the flights are comfortable. It is a warm environment and I like it. Airports are like train stations in Europe - if not worse. But it is better than Indian or Pakistani airports anyway! When flying with an Iran Air B747 just remember it is 25 years old! One great advantage of this airline is the cheap domestic flights but apparently that is not going to last long.
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Iran Air customer review

I have used Iran Air for several Asian and Euro destinations as well as many domestic flights. It was always a B747 for international and A300/B727 for domestic flights. The flight attendants are mixture of old ladies and young guys with beard and mustache. Apart from that their service is not bad. There seems to be a clear distinction between flight attendants before and after revolution. The former are very prestigious. Food is great! There is basically no entertainment so don't wait for it. But the flights are comfortable. It is a warm environment and I like it. Airports are like train stations in Europe - if not worse. But it is better than Indian or Pakistani airports anyway! When flying with an Iran Air B747 just remember it is 25 years old! One great advantage of this airline is the cheap domestic flights but apparently that is not going to last long.
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na

Iran Air customer review

Iran Air only operates from one city of Pakistan and that is Karachi where it has flights every Wednesday. The flights are always late and it has become a routine for frequent flyers last time I travelled it was 3 hours late! The aircraft used for international routes are old Boeings or Airbus A-300s and there is almost no onboard entertainment. For domestic travels Iran Air uses the name of Iran Air Tours The aircrafts used are mostly old Russian aircraft and almost every time I travel the trip has been a jerky and turbulent one - specially the landings. Only snacks like juice pistachios and cakes are offered during domestic flights. The airports all over Iran are very simple but are neat and clean. One thing must be admitted that Iran Air is very cheap - whether travelling international or domestic routes as compared to other countries airlines. All in all I would suggest travelling Iran Air just for the sake of adventure and fun - if not for anything else.
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Iran Air customer review

Iran Air only operates from one city of Pakistan and that is Karachi where it has flights every Wednesday. The flights are always late and it has become a routine for frequent flyers last time I travelled it was 3 hours late! The aircraft used for international routes are old Boeings or Airbus A-300s and there is almost no onboard entertainment. For domestic travels Iran Air uses the name of Iran Air Tours The aircrafts used are mostly old Russian aircraft and almost every time I travel the trip has been a jerky and turbulent one - specially the landings. Only snacks like juice pistachios and cakes are offered during domestic flights. The airports all over Iran are very simple but are neat and clean. One thing must be admitted that Iran Air is very cheap - whether travelling international or domestic routes as compared to other countries airlines. All in all I would suggest travelling Iran Air just for the sake of adventure and fun - if not for anything else.
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Iran Air customer review

I fly with a majority of Iranian carriers such as Mahan Air Kish Air and Asseman. Out of them Iran Air still has her prestige in being the countries national carrier. The food onboard is terrific but unfortunately all it lacks is customer service. I don't blame Iran Air for her old fleet as this is due to the sanction by America. My flight from Dubai to Tehran (A310) was one to remember as I had been onboard the same aircraft a year before but with a different livery (former Emirates).
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