Iran Air customer review
R Alirezaieyan
Tehran-Isfahan-Shiraz-Tehran flight. I went on a 90s Fokker 100 from Tehran to Isfahan and to Shiraz (leased or bought from Iberia since some of the signs were in spanish) which was comfortable. The ticket only cost $30 for each leg. The service was a lot better than I expected finding bottled water in the seat pockets (luxurious compared to the 2 dollars you have to pay to get a cup of water with American Airlines) giving me a mint before the flight and serving a Snack. The seats were comfortable but I did not try the bathrooms (I heard too many stories that they did not work). They had excellent service for handicapped (my grandmother was with me). Crew is kind and attentive actually serving to the passengers request but don't interact much or show emotions. Shiraz-Tehran we took a Soviet era Tupolev 154m (which belonged to Iran Air tours) which while having the same service as mentioned above was extremely uncomfortable air conditoning broken and with all signs written in Russian - avoid Russian planes at all cost. Don't worry about your luggage since they take good care of them.
Recommended | no |
Iran Air customer review
M Shams
Copenhagen to Teheran and return with an old Boing 747-SP. I would rather to take a hike whole way next time to Teheran rather than flying with Iran Air. Cabins crew didn't care about passenger - when ringing them they never showed up. If you were lucky you could catch them when passing you.
Recommended | no |
Iran Air customer review
Steve Tan
Dubai/Tehran leg on an old Airbus. The flight was full with little room in the overhead bins. Airconditioning was not working while the plane was on tarmac so had to endure around 30mins of stuffy crowded cabin. Cabin crew handed out ice water upon request. Food was nice. Overall it met expectations (I was not expecting much) given the age of the plane I was just happy to be landing in one piece. Return leg on emirates was equally cramped but their food was excellent.
Recommended | no |
Iran Air customer review
Mohammad Zia Ebrahimi
IKA-ICN business class. Flight attendants were helpful. Very old 747 SP aircraft. Flight was ontime and check-in efficient. Last bag on belt was mine at ICN as a business class passenger.
Recommended | no |
Iran Air customer review
M Yalfani
Amsterdam-Tehran-Amsterdam The flight from Amsterdam was on time with an Airbus 300-600. The cabin crew were friendly although they avoid smiles as much as possible. The headphone system did not work in my seat. The food was nice. The return flight has 2.5 h delay due to heavy snow but in general I was satisfied of their service considering the old plane and other facilities.
Recommended | no |
Iran Air customer review
Abbas Asim
Karachi to Tehran Tehran to Mashhad and then Tehran to Damascus and Damascus to Tbriz trbriz to Tehran and from Tehran to Karachi. On international routes service was quite good food is hot and good quantity while the domestic routes the food is not hot nor tasty. Service at airport was good but there is a room for improvement. Cabin staff friendly helpful. Flights were usually on time the planes were old Russian on domestic routes that were so uncomfortable.
Recommended | no |
Iran Air customer review
George Misioch
Check-in is efficient. Fokker aircraft are ok while the Russian Tupolev aircraft should be avoided at all cost. The snack provided was standard. The staff was generally friendly. All in all an average airline.
Recommended | no |
Iran Air customer review
George Misioch
Check-in is efficient. Fokker aircraft are ok while the Russian Tupolev aircraft should be avoided at all cost. The snack provided was standard. The staff was generally friendly. All in all an average airline.
Recommended | no |
Iran Air customer review
E Anderson
Heathrow to Tehran return. The plane was elderly but clean and everything worked. Cabin staff friendly and hard working throughout the flight. Food good and plentiful and drinks were brought when requested. It appeared to me that the senior cabin staff member was a woman who was professional and businesslike. All staff were approachable and I held a conversation in English with several of them. Behaviour in my section was very good although in another section there were very noisy children. No alcohol on board of course. Check in and clearance through customs and baggage collection was reasonably quick and straight forward. I had one internal flight to Shiraz which was excellent. The only entertainment on the flights to/from Heathrow was a subtitled film in Farsi so take a book or i-pod. All in all a good experience. The Iranian people were exceptionally friendly. A fascinating country well worth a visit.
Recommended | no |
Iran Air customer review
E Anderson
Heathrow to Tehran return. The plane was elderly but clean and everything worked. Cabin staff friendly and hard working throughout the flight. Food good and plentiful and drinks were brought when requested. It appeared to me that the senior cabin staff member was a woman who was professional and businesslike. All staff were approachable and I held a conversation in English with several of them. Behaviour in my section was very good although in another section there were very noisy children. No alcohol on board of course. Check in and clearance through customs and baggage collection was reasonably quick and straight forward. I had one internal flight to Shiraz which was excellent. The only entertainment on the flights to/from Heathrow was a subtitled film in Farsi so take a book or i-pod. All in all a good experience. The Iranian people were exceptionally friendly. A fascinating country well worth a visit.
Recommended | no |