"the worst experience"
Hossein ali Hajhaidari (United Kingdom)
✅ Verified Review | I had a flight from Tehran to London on 5th May 2016 in economy class. My baggage allowance was 40 kg according to my ticket. I did not have any cabin bag. My baggage altogether was 42 kg. One of the Iran Air staff members at Tehran Airport asked me to remove the extra 2 kg from my baggage as I was only allowed the 40kg allowance. I explained that I did not have any cabin baggage, she was rude and asked me to remove this extra baggage, pay or cancel your flight. I asked for her manager who came and gave permission for my 42 kg baggage and to continue onto my flight. I always fly with Iran Air, this was the worst experience I have had.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | IKA to LHR |
Date Flown | May 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"seats were large"
S Razi (United Kingdom)
I travelled business class of Iran Air from London and Tehran return on an A300 / A310. Servisair lounge at Heathrow was very poor, the lounge at Tehran was very good and comfortable with a reasonably good selection of food, cold and hot drinks. Although the aircraft was old, the seats were large and with ample legroom. Catering was very good and generous, with a good choice of appetisers, sides, mains and dessert. Flight attendants were kind and caring.
Aircraft | A300 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | LHR to IKA |
Date Flown | January 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"crew were jovial"
Sajad Amin (Canada)
Frankfurt to Tehran, and having been in various European and North American flights I was expecting Iran Air to be poor and possibly bad service. However, the crew were jovial and very helpful. Food was delicious, and fresh. Great take off and landings of the pilots, it was smooth.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | FRA to IKA |
Date Flown | March 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"staff professional and very friendly"
Ehsan Ansari (France)
I flew Tehran to Rasht with Iran Air in an Airbus A330. Everything was okay and the flight was on time on time. Nice and sufficient breakfast (meal box) for less than a one hour flight! Staff professional and very friendly.
Aircraft | A330 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Tehran to Rasht |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
Iran Air customer review
Michael Schade (United Arab Emirates)
Esfahan Tehran on an ancient Fokker 100. Flight was on time cabin clean and well kept seat pitch more than sufficient. Staff were very friendly and a nice lunchbox was served for this 1hr flight.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |
Iran Air customer review
Colombo Ugo (South Africa)
MXP-IKA flight IR750 August 8 Airbus 600-300 return. Airbus 321-300 Flight IR739 August 20 Tehran - Rome. Both flights on time. Aircraft dated but well maintained and clean perhaps toilets should have received more attention during the flight. Seating: good leg space comfortable seats.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Iran Air customer review
M Kleine (United Kingdom)
LHR-IKA-LHR on Airbus A300-600. The inbound flight is currently a bit long as planes need to land in Ljubljana for refuelling loosing 1hr on the actual travel time. The seats are very old and comfy plenty of legroom. The staff were professional and spoke very good English. My friend pre ordered a vegetarian meal and it was not a problem. The food was tasty. I asked for a second portion and got one without a problem. IranAir does not serve any alcohol but that's part of the current Iran experience I guess. Obviously given this is a rather old Aircraft they don't have personal screens but can only show films on a large screens but at least they showed a good film. I highly recommend IranAir.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Iran Air customer review
Lange Michael (Germany)
IR 232 THR-SYZ. When we reached the national Airport at Tehran our flight was 2 hours delayed without any further information. So had 2 hours before we could check-in. Entering an older Fokker 100 we were warmly welcomed by the crew. After takeoff we got a lunch box containing a sandwich with turkey some sweets and water. Afterwards they served also other soft drinks. Staff was always very friendly. So the flight was good only the delay was not so good.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Iran Air customer review
Amin Alamolhoda (Iran)
Booked flight from Tehran to Dubai. Flight time was 7am but had a 30 minute delay. Aircraft was old A320 but was clean. Staffs were friendly and the meal was great.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |
Iran Air customer review
Donal Ryan (Ireland)
Bandar Abbas to Shiraz on a old Fokker 100. Check in staff pleasant but a little disorganized. The flight was on time the aircraft was clean my tray table was broken but not a huge issue. The meal was very generous for a 1 hour flight and staff helpful. For $25 this was value and would use them again.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |