Intercaribbean Airways

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1 reviews
1/10
No Skytrax Rating
Filter Reviews by :
Show
1/10

"maintenance issues and delays"

(United States)

Trip Verified | San Juan to Tortola. The company outsources it's operations including gate agents. There is no coordination between the entities. If you have a reservation, it really doesn't matter, as they take people on the planes, first come, first served, bumping those who have reservations, only because they were next in line. The company is non-responsive to complaints or feedback. The planes themselves are not maintained well, as there was no air on the hour flight to Tortola and back, so the inside cabin was 95-100F. This after a day delay to fix a different issue. Expect many maintenance issues and delays with this airline. Given the number of other choices, I cannot see why anybody would choose this airline.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteSan Juan to Tortola
Date FlownNovember 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no