IndiGo

Morning Flight from Singapore to Chennai. Arrived at check in three hours early and had no checked in baggage so check in was smooth and quick. Boarding was also very quick and professional. Upon boarding I changed my seat from where I was sitting in the front to the seats just in front of the emergency seats near the wing as it was empty. I believe Indigo keeps these seats reserved as you can pay on board to upgrade these seats but no one bothered me for moving to these seats. Slept throughout the flight and overall flight was comfortable and very clean. No IFE or food but this was a short flight so not bothered at all about it would recommend in future.

Poor ground service, they asked me to check in my hand baggage for excess weight, which I understand is the rule. But when I was boarding the aircraft, I was amazed to find that loads of passengers had huge hand bags and in some cases multiple bags, which possibly were more than the weight limit. The ground staff told me that they check the weight again at the boarding gate to ensure that there is no overweight baggage, but I did not see any other bag being weighed other than mine!

I flew IndiGo from Kolkata to Delhi on 28th September 2015. Flight departed on time, it was good legroom and aircraft clean. The cabin crew were polite and efficient. Arrived on time at midnight. Overall, IndiGo is a reasonably good airline.

We took the Chennai-Bagdogra flight through Indigo. Booked well in advance under a deal and it is 100% worth every penny. From the ease of web check in to boarding, the IndiGo staff were very friendly. The journey was very comfortable, aircraft relatively new, flight stewardess were very friendly. Flight departure/arrival were on time. During the hop at Kolkata, we were even allowed to visit the cockpit and the captain demonstrated the functionalities. I never expected this kind of treatment, and we were very satisfied overall with Indigo. Even our return journey to Chennai was again with IndiGo, which again is very pleasing experience overall for us.

Mumbai to Jaipur via Delhi with Indigo. Check in at Mumbai for drop off (for web check in) is longer than the regular check in line. Efficient check in staff. These flights were all on time and the cabin crew efficient. Aircraft was clean, neat and well maintained. Still the best airline in India.

Quick check in, followed by efficient and punctual boarding. Buses in great condition. Newer aircrafts. Smiling and professional cabin crew. Captains update passengers regularly with clear announcements. Although it is a low cost carrier, a bit more cushioning on seats would be great. All in all, highly recommended, at least for Indian domestic sector.

Speedy check in. Boarding as typical in Pune airport. Not very organised, but still went well. Plane was very clean. Crisp and new feeling. Crew was smiling. My first experience on this airline, and will stick to it when travelling inside India. It is a low Cost but for Low Costs it ticks all the Boxes.

We have taken the flight from Indore and we are regular flyers with Indigo. The seats were most uncomfortable. There was hardly any cushioning on the seat. Experience of seat was more or less similar to as if we were seating on wooden bench. You have already curtailed seat pitch and now the un-cushioned seats. You are requested to have some feeling for passengers minimum level of actual comfort also. Looking forward for better and more comfortable seats.

I recently took several flights with IndiGo and didn't experience any major issues. I checked other airlines before I booked and IndiGo were consistently cheaper, often by a wide margin. Flights were all on time or within a few minutes of it, aircraft were spotlessly clean and even though the seat pitch is average for LCC at 29", the seats are reasonably comfortable thanks to an intelligent slimline design - others could learn from this. Staff were friendly and professional throughout. In-flight food is purchase-only and expensive by Indian standards (although they will provide free drinking water) - a word of caution about pre-ordering, if you take up the 250Rs pre-paid option you could end up losing money, depending on your choice of food/drink. Also it appears they load up food and drink at the start of the day, and some options (e.g. Jaljeera juice) seem to consistently run out. But these are minor quibbles, I would have no hesitation choosing IndiGo next time.

6E 062. Service has deteriorated. On-time urgency once seen is no longer seen. Online seat booking charges for all aisle and window seats. You can only get middle seats for free. Too money minded.