"offered genuine hospitality"
Mohammed Nishal (Qatar)
✅ Verified Review | Doha to Kochi via Mumbai. I was having least expectation for this early morning flight. But crew on board offered genuine hospitality and big smile. They seems to be attentive and happy to operate this flight. And seating in the forward cabin crew working in the forward cabin did a good job on this flight. I would recommend indigo and would definitely fly with them again.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Doha to Kochi via Mumbai |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Seats narrow with not much legroom"
25 reviews P Henderson (Oman)
✅ Verified Review | Bagdogra to Delhi. Check-in slightly chaotic at IXB. Flight full to the last seat. Service on board consisted of one cup of water. Seats narrow with not much legroom, which guaranteed very close contact to the neighbors. Arrival in DEL on time but we had to wait for some 40 min for the checked baggage to appear. We had flown the same route with Jet Airways before, who provided a much better experience than IndiGo.
Aircraft | Boeing 737 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bagdogra to Delhi |
Date Flown | April 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"an extremely annoying experience"
F Burton (Canada)
✅ Verified Review | We were traveling back from Hyderabad to Bangalore with our 85 year old mother and young children. The flight was delayed by 90 minutes in total and instead of arriving at 10.30pm we arrived at 12.05am. We had requested a wheelchair for our mother and whilst getting off the aeroplane as we approached the gate, we were advised to go back and sit. As the passengers were coming through the passage we couldn't make our way back to the seats. The air hostesses were extremely rude, repeatedly asked us to go back to the seats although there was no possible way to get back to the seats. They were just not willing to listen and talking in an extremely humiliating tone. They asked us all to leave behind our mother with one person which made the rest of us further anxious. In summary an extremely annoying experience, air hostesses who are expected to be kind and helpful were extremely rude, intolerant and unwilling to listen.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Hyderabad to Bangalore |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"would definitely recommend"
Anjay Krishnamurthy (India)
✅ Verified Review | The service has been consistently good. Easily the best airline for domestic travel within India. In my experience they have been on time every single time (6 - 7 times a year that I flew). Extra legroom seats are charged nominally, no business class. Decent choice of snacks and beverages (no alcohol), crew are very professional and friendly. The aircraft could do with some inflight entertainment though. Would definitely recommend this airline to anyone visiting India or flying out.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Chennai to Muscat |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"late night flights late"
Rucha Save (India)
✅ Verified Review | Bangalore to Mumbai. Indigo's late night flights are always late. This is my third experience with same flight - flight is delayed by 1hr 10mins, last time when I travelled a month before then it was delayed by 2 hours this is really horrible. Generally this flight is taken by one who attends office whole day and then come for flight and you face this issue again and again. Indigo will lose it's reputation if they continue to do so.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangalore to Mumbai |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"amazes me with their service"
Bhargav Dodla (United States)
✅ Verified Review | Indigo always amazes me with their service. The environment in the aircraft from Chennai to Mumbai is very well maintained and the crew takes care of the passengers so very well. It is definitely the best airline in India. I would always be happy to fly with Indigo Airlines.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Chennai to Mumbai |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"No through check-in"
1 reviews S Hashavi (India)
✅ Verified Review | New Delhi to Muscat via Mumbai was an horrific experience. I booked Delhi-Muscat ticket on Indigo website. They had a flight via Mumbai where flight was to be changed. The ticket was under single PNR, I confirmed with customer care if the luggage will be through checked in & he confirmed it would be done. But at the time of check in, the officer denied & started asking me the name of person who confirmed. Now, who remembers the name of customer care executive! So, I had to take the luggage in Mumbai & check-in again. With no other option, I did take the luggage. The gap between the 2 flight was of about 3 hours. I was supposed to be transferred to International airport. When I asked the ground staff to arrange transfer, they were clueless & asked me to go out, hire a taxi & leave. I got upset, but instead of helping me, the Mumbai ground staff kept on arguing. The taxi took a good time to reach International airport, as it was peak hour. Finally we could make it just in time only to find that the flight was delayed. This is the first time I have seen that international flight booked under one PNR from an airline website. No through check-in, No transfers,when both the flights are from same airline. Basic flight, No service, No entertainment, expensive Food.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | New Delhi to Muscat via Mumbai |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"no Arrival Cards onboard"
H Advani (Thailand)
✅ Verified Review | Bangkok to Pune via Kolkata. As faultless flight except for a long-standing problem: no Arrival Cards onboard the flight for foreign nationals thus delaying, on arrival in Calcutta the immigration process. Repeated requests over these past many years have yielded no positive result.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangkok to Pune via Kolkata |
Date Flown | July 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"delayed by 2.30 hours"
Nikhil Shah (India)
✅ Verified Review | The flight from Delhi to Ahmedabad was delayed by 2.30 hours in the night. Scheduled departure was at 10.40 pm and actual departure is 12.50 pm. This was my second worst experience within a fortnight period with IndiGo. They just give the reason of technical glitch and no alternate arrangements are there.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Delhi to Ahmedabad |
Date Flown | July 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"best domestic airline in India"
Sounak Moulik (India)
✅ Verified Review | Kolkata to Hyderabad. It is the best domestic airline in India with best prices and the most punctual one. It is seldom late so I have never been in problem due to late arrivals as I mostly travel in late night flights. Food is basically paid one but I have never tried anytime. They consist of mainly ready to eat meals like cup-noodles, biriyani, sandwiches.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Kolkata to Hyderabad |
Date Flown | June 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |