IndiGo

✅ Trip Verified | Very disappointing. Reached airport on time and also had web check in done but refused to let us fly. Indigo staff took too much time with the guy standing before me and by the time I reached the counter, refused to board me. I requested but the staff were rude and didn't co-operate at all. Ruined my vacation. Still one hour was for the flight to fly. Didn't refund me or arrange any alternative flight. Rude and non co-operative staff, poor service, sitting there to loot passengers.

✅ Trip Verified | Bad experience. They did not serve corporate meal to me. I asked them before landing then they come with some meal available. They serve this 15 min before landing and served when I asked for it. I observed there attention is on who are passenger who are buying meals. Even served food are not sufficient. Flight is also delayed by 1 hour. Don't want to fly again with them.

✅ Trip Verified | My flight was 6E 0018 on 27-SEP-2023. The flight had some issues with electric problems but the cabin crews dealt the issue with professionalism. Sabiya, the crew member was awesome and kept her cool throughout the journey and helped each and every passengers. It was a tough day but a big salute to all especially Sabiya.

Not Verified | I was flying to Amritsar and flight attendant Somiwon and her buddies did a great job taking care of me and other passengers. The demeanour was positive and helpful and customer service excellent! I never receive such great service on domestic flights to India. In my return flight I had the same service, especially my cabin crew leader Aarti. I am impressed and proud of the young ladies in Indigos cabin crew. Indigo airlines is fortunate to have a motivated and talented cabin crew!

Not Verified | Sushmita, the air hostess in GE5387 was very helpful to retrieve food as complimentary service for my children. I had preponed the tickets and the meals were paid for the tickets but the new tickets were last minute and food bookings could not be re-applied to the renewed tickets. She helped and took keen interest to resolve the matter. Wish her the best

✅ Trip Verified | Firstly to appreciate the ambiance of the plane was classy and good, it was a noon flight and expected to have something on flight. I called to the air hostess and asked her for something to eat as she was serving and asking a few people what they want, but she said the sales will start in sometime and that I can take them. I also wanted to take some goodies of indigo cookies and nuts for my daughter but no one was bothered to serve.

✅ Trip Verified | Bought tickets with Turkish (Madrid-Mumbai) with Indigo flying Istanbul -Mumbai - Istanbul. Pretty costly ones due to the urgency to fly. Turkish has very old planes running with neanderthal entertainment systems. From Istanbul the night mare started with Indigo. - On a 7 hour flight just one very small meal and a pretty bad one (uncooked thick parathas, practically they could have given us the wheat flour instead). - No beverage options other than coca cola and water. - Neither coffee or tea was served - No entertainment system - Tried changing return flights but couldn't due to the exorbitant prices asked by Turkish to do so. So suffered the ordeal again while flying back where had fellow passengers complaining regrading the same. The boarding experience was unpleasant as they were really unorganised during the zone call. Being miser or cheap is entirely different from being a low cost Airlines. Indigo should fly cattle instead as Cattle won't complain. Do a favour on mankind by not flying international flights where you bring your corporate cheapness aboard. Rest assured I am never going to fly neither Turkish or Indigo again on an international route.

Not Verified | Very bad food. Small portion size. No alcohol served - paid service. I did to and from in Indigo, both times the food quality was very poor. It is not expected for international airline. Seats and service were also sub-par. In-flight entertainment was not working for any passenger.

Not Verified | I had cabin suitcase as I was travelling with Infant. They did not allowed me to take it to cabin. They charged 7000 extra luggage charge. I repeatedly said that it's cabin suitcase but they did not allowed as they wanted to make money. I will never recommend this airline to anyone.

✅ Trip Verified | After our first flight from Bengaluru to Indore, we had our second flight (Indore to Udaipur) canceled by the company. The only possibilities: to be reimbursed and stay on site in transit without nothing to do or to reach Delhi at 5pm, to stay in a hotel with meals and pick up and drop off included, before having a flight to our final destination the next morning. Finally the flight to Delhi was at 11pm! Arrival on site: no staff aware of the situation. We waited 3 hours in the middle of the night in front of the counter then we slept the remaining 2 hours in front of the boarding gate on the floor. Contract not fulfilled by the company. We are now appealing: no response to our emails and our calls. After threatening to escalate the information, we are offered compensation of 500rp (it’s a joke!) because "we chose to take the flight". Yes, we chose this option, we did not choose the lie of the company and their lack of professionalism.