Icelandair

FI644 KIAD-KEF 12/21/14. FI645 KEF-KIAD 12/30/14. I notice that this airline is quite friendly once you board the aircraft you could see holiday decorations. They give you Icelandic pure water and it could be great if they could offer a meal during the flight. Seats are not comfortable if you are tall.

Overall satisfied with icelandair but writing this review as a heads up to other travelers. When our flight departed Seattle on Dec 30 I did not check in online and we received our picked seats without problems. This was our 40th anniversary trip. On the return flight we arrived at a nearly empty airport 3 hours before our departure and checked in. We were now seated in middle seats separated in the back of the plane. The flight was full and no way were they changing our seat. So moral of the story be sure to check in online 24 hours prior to departure. It seems like all flights depart from Iceland between 1630 and 1730 so it makes for a very hectic airport with few places to sit and wait. I also recommend bringing your lunch on board if it is a long flight.

Easy to book on the internet. Lovely cabin with leather seats and lots of room (because we were seated next to an exit). As much coffee as you wanted and paid snack service. Excellent Inflight Entertainment. Cabin crew a bit frosty at the beginning but after a while hearty and friendly!

BOS-KEF-FRA on December 21-23 with an overnight stay in Keflavik. I would recommend Icelandair in particular to those who wish to break the long transatlantic trip with a stopover between the two continents. I traveled in Economy which I found to have sufficient legroom and to be reasonably comfortable especially for the relatively short flights. On both segments the service was polite and helpful though also reduced: the crew came through with beverages and food for purchase just once during each flight. The entertainment system appeared to be state- of-the-art. A nice touch was the fact that the cabins were adorned with some tasteful holiday decorations. I would describe Icelandair as an international equivalent of Southwest: one gets a basic but honest service. Two checked pieces of luggage are included in the ticket price so that passengers don't have to scramble for space in the overhead bins. I allowed myself the luxury of an overnight stay at the Icelandair Hotel in Keflavik. This added to the price of the trip to be sure but I arrived relatively rested and without jet-lag. Overall not at all a bad experience.

Planes delayed all the way through from Edmonton to London. Airport staff in Iceland next to useless. Counter staff and security cleared off and left passengers in limbo as far as getting on to an onward flight. Arriving passengers lined up outside terminal as confusion reigned inside. Finally arrived in London 10 hours late. Will never use this airline again.

ZRH-KEF and KEF-LHR B757. First time flying Icelandair. Fantastic inflight entertainment - big screens and comfortable chairs. The staff were friendly but not over the top. The cabin was comfortable and there was a great easy-going atmosphere on board. Great selection of food too - and a brilliant brilliant safety video. One of the best I've seen. Would recommend highly!

I wish I had read the fine print about onboard meals before I booked with Icelandair. I was stunned that on a long international flight passengers had to pay for snacks and meals. Given the high ticket prices I just assumed that meals were included in the cost but all we received for free was water and juice. I made sure to pack my own food on the way back home as I did not relish the thought of paying outrageous sums of money for mediocre dishes. I will not fly Icelandair again at least not on a long haul flight.

MAN-JFK-BOS-MAN. A round trip including with my wifea stopover in Reykjavik. Every leg on time with informative excellent FAs. Great food and beverages only slight drawback is seat recline. Lounges in REY BOS superb but MAN (Aspire Lounge) very poor. Check in at MAN REY helpful and painless but BOS less so. Overall a pleasant experience and I shall use/recommend Icelandair again.

LHR to KEF on 17 October 2013 returning on 21 October 2013. Flights FI 451 and FI 454. I'm amazed at the number of people who use Icelandair and complain that there's no food on a 3 hour flight! Can you really not get through a morning or afternoon without stuffing your face? We have traveled with Icelandair about thirty-times in the last fifteen years with our next trip at New Year 2015 and always found customer service both on the ground and in the air to be excellent.

This was the first time flying with this airline. I am glad that I took the chance the flight transfer time was good and comfortable. Infight entertainment was great but the food or lack of was disappointing and expensive for the limited choice that was there. If I had known I would have bought food to take with me. Tip to passengers: bring your own food. Another thing was that I wish I flew back to Heathrow instead of Gatwick but that was my own fault. I was very happy that I was able to take two pieces of luggage as well as hand luggage which was a bonus. I would definitely travel with Icelandair again.