"I've called 10 numbers and no one does anything"
Adriano Almeida (United Kingdom)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | London to Porto via Madrid |
Date Flown | January 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"no information for hours"
R Galerez (United Kingdom)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | London to Jerez via Madrid |
Date Flown | January 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"13 days before having it delivered home"
Eric Vande (Ireland)
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Gran Canaria to Dublin via Madrid |
Date Flown | December 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"a total lack of care for their customers"
Blanca Maria Pascual Baztan (United States)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | New York JFK to Madrid |
Date Flown | August 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"change my return flight"
Y Tan (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Madrid to New York |
Date Flown | December 2020 |
Seat Comfort | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"I still trust Iberia"
Ozgur Caglar (United Kingdom)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Madrid to Havana |
Date Flown | November 2020 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Really bad experience with their customer service"
JP Steta (Sweden)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Stockholm to Madrid |
Date Flown | September 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Never again for us Iberia!"
Nico Kampman (Netherlands)
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Brussels to Palma de Mallorca |
Date Flown | March 2020 |
Value For Money | 12345 |
Recommended | no |
"waiting since April for the refund"
D Malten (Germany)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Frankfurt to Buenos Aires via London |
Date Flown | April 2020 |
Value For Money | 12345 |
Recommended | no |
"Never again flying with this terrible company"
M Cooper (United States)
Type Of Traveller | Business |
Seat Type | Premium Economy |
Route | London Heathrow to Los Angeles |
Date Flown | August 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |