✅ Trip Verified
| Tokyo to Hong Kong. The plane landed safely and I would give them credit for that. The food I ordered was packaged in a cheap plastic container served as soon as we took off. I was expecting it to be dinner as the flight departs at 3 in the afternoon. Who orders a proper meal and eats at 3pm? I would say the majority would want their food to be served at dinner time. If I knew that I would have just brought a bento from the airport. Much better quality and cheaper. In addition to that, HK Express charged me HK$10 when I asked them to fill up my own bottle with water. No, despite the fact that I paid for U-first, a meal, and seat reservation. No they wanted $10 for tap water or else. It’s not that I really care about the money itself, but rather what if someone doesn’t have $ with them to pay for it, what if they don’t have a credit card with them while traveling (no, MasterCard debit doesn’t even work I tried. They take only credit)? Are you seriously just going to deprive of someone water that costs you next to nothing to give to them? For 5 or more hours? They know people can’t take water with them onto international flights unless you buy it after you get into the restricted area! Hence a lot of people don’t carry water with them. Luckily I had cash after their machine refused to take my travel debit. This is just pure corporate greedy over basic human necessities. I have never seen any airlines this greedy for money and would go to the extreme to charge people for tap water. Not bottled, tap! I wouldn’t be surprised if they started charging people to use toilet too. Look, if you are that greedy for money, at least price it into your tickets instead of charging people on the flight and slap them with a charge like this mid-flight alright? They are literally the worst airlines I have flown with. Yes that includes budget airlines. If you want cheap tickets, sure, just be prepared to bring everything with you including water. How are you going to get water through securities you ask? Well, you better figure out a way.