MNL-SEA and LAS-MNL. Overall a disappointing experience and we won't make the mistake of booking it again. It was really like taking a domestic US flight across the Pacific when there are so many options on international airlines. The service amenities and aircraft are not comparable. Manila check-in was ok but they had problems with non-working printers and were unable to print all of our boarding passes (they told us to just pick up the last one in HNL because they couldn't figure it out). We boarded the 20+ year-old 767 with overhead bins sized from the 80's no IFE and ageing cabin. The flight attendants all appeared to be senior and had a lot of attitude. We overheard one flight attendant insult an elderly passenger behind her back because the passenger requested to change her new blanket which had hairs on it. The mocking and poor attitude of flight attendants which other reviewers below referred to was true on our flight. To watch movies they rented personal DVD players for $15 per segment. With a change of plane in HNL that meant 4 segments round-trip or $60 per person to watch movies. When we inquired if there was a seafood option (the only choices were chicken and pork) the flight attendant replied they used to have special meals but no longer offer them. On the return flight from LAS we stopped over in HNL for a night but were charged baggage fees for that segment because it was technically a domestic flight - $25 per bag. Finally we took off from HNL-MNL and weren't in the air for 30 minutes when the captain announced a faulty generator requiring us to return to HNL (again a 20+ year-old 767). However we had to burn fuel first so we flew in circles at 7000 ft for 4 hours with the landing gear and flaps fully extended - an uncomfortable ride. The flight attendants were plain combative with understandably worried and upset passengers. Six hours later we landed in HNL again. They arranged another plane with a new crew and we arrived in MNL 8 hours late. To make matters worse they left behind baggage of at least 50 passengers in HNL so there was an ugly queue of irate passengers at 2:30 am after an 8 hour delay. We received our luggage two days later. We wrote a letter to Hawaiian but they did not respond. All in all if we had flown on CX or KE or OZ via HKG or SEL to the mainland we could've avoided a tremendous amount of hassle (eg. having to collect your bags and check-in again in HNL) being nickel and dimed (eg. luggage fees and DVD rental fees) poor service (being insulted by flight attendant) and delays from old faulty aircraft. I should also mention I felt bad for the business class passengers who paid $2000+ for their seats. The seats in business class are domestic US first class seats - very little recline and leg room. You have many choices and until Hawaiian actually starts caring about their transpacific passengers we are not flying them again.