Hainan Airlines

Customer Reviews

Food & Beverages	12345
Inflight Entertainment	12345
Seat Comfort	12345
Staff Service	12345
Value for Money	12345

Customer rating from 412 reviews

8/10

10/10

Hainan Airlines customer review

A Smith (Australia) 16th December 2009

XIY to CTU on Boeing 737-800 in Economy. Flight delayed one and a half hours due to weather crew did their best to inform and entertain us during this period. After takeoff flight was absolutely the calmest ever- not the slightest hint of turbulence. Friendly crew explained patiently to pax (including why we were on a Shanxi Airlines a/c as they and Hainan have not fully merged at that time yet and the a/c was yet too be repainted). Landing in Chengdu smooth and arrival equally so.

Seat Type	Economy Class
Value For Money	12345
Recommended	yes

10/10

Hainan Airlines customer review

Richard Borst (United States) 11th December 2009

Beijing to Xian on Hainan airlines. Very good service on time departures. I would recommend it over the other domestic Chinese airlines.

Seat Type	Economy Class
Value For Money	12345
Recommended	yes

411 to 412 of 412 Reviews

Hainan Airlines Photos

HAINAN AIRLINES

Hainan Airlines is a privately owned airline, the fourth largest carrier in China. The Airline celebrated its 24th anniversary in 2017. The main international hub is Beijing Airport, other hubs at Chengdu, Chingqing, Changsha, Xi'an and Shangai. Hainan Airlines has a fleet of over 180 aircraft, including Boeing 787-9 / 787-8 / 767-300 / 737-800, A330-200/300, anda further 75 aircraft on order.

NEW UNIFORMS

Hainan Airlines unveiled their new uniforms at Paris Couture Week in June 2017. The fifth-generation Hainan Airlines uniforms highlight the combination of traditional Chinese features and internationally popular elements. The fusion of traditional Chinese elements and popular international fashion created an Oriental masterpiece that turned heads in Paris.

BUSINESS CLASS

Hainan Airlines long haul business class is provided on Boeing 787 and A330 aircraft, with flat bed seats, arranged 1x2x1 and 2x2x2 subject to aircraft type. In addition to luxury amenities, business class service includes an Onboard Chef and full dine on demand.

Flat bed seat
In-seat &/or USB power
Onboard WiFi (some int'l routes)
Audio / video on demand
On demand a la carte dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit

DOMESTIC FIRST CLASS

Domestic first class is provided using a mixture of widebody A330, Boeing 787 and Boeing 737-800 aircraft.

Flat bed seat
Seat pitch : 50 ins
Seat width : 20 ins
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Slippers, eyeshade etc

ECONOMY CLASS

Hainan Airlines long haul economy class uses Boeing 787, A330 and Boeing 767 aircraft, and also includes Boeing 737-800 on domestic routes.

Seat pitch : 31-33 ins
Seat width : 17.2 - 19 ins
Onboard WiFi (some int'l routes)
USB power (most int'l routes)
Audio / video on demand
Chinese & Western meals
Complimentary beverages & wines
Pillows & blankets
Amenity pack (int'l routes)

LOUNGES

Hainan Airlines have recently opened their flagship international lounge, the HNA Club at Terminal 2, Beijing Capital Airport. They also offer domestic lounges at many airports across China and have a new International lounge opening in Xi'an during 2017.

Expansive seating options
Private seat pods
Shower rooms
Lounge WiFi
Workstations / business area
Charging facilities
Entertainment area
Buffet & a la carte dining
Self service bar
Relaxation rooms