"service was very gracious"
1 reviews Xiaomeng Hu (China)
✅ Verified Review | Beijing to Berlin. Food was not bad. Seats: I have paid for 600 Yuan for a good seat and I think it's worth. If you got a seat at the end of the airplane, you will be troubled by the tour group. A decent movie selection to make the hours go by. Overall service was very gracious. I will fly again with Hainan Airlines, maybe next time, I will invest in business class seating, as I've heard it is awesome.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Beijing to Berlin |
| Date Flown | April 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"I really enjoyed this trip"
1 reviews Yang Qian (Canada)
✅ Verified Review | Calgary to Hangzhou via Beijing. This was my first time traveled with Hainan Airline and was very impressed. The service was excellent and the food was wonderful. Crew members were polite and smiling. The entertainment provided was very good and I really enjoyed this trip.
| Aircraft | Boeing 787 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | Calgary to Hangzhou via Beijing |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"The experience is perfect"
1 reviews Chen Zhang (China)
✅ Verified Review | Beijing to Chicago. I started to choose Hainan Airlines for my international trip, especially from Being to Chicago since last year. The experience of flying with Hainan Airlines is perfect. I have long enough leg space for the long distance travel. Food, drinking is great as well. I am silver membership, i can enjoy the special membership treatment.
| Aircraft | Boeing 787-8 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | Beijing to Chicago |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"service is kind and thoughtful"
4 reviews Yang Zhaokun (United States)
✅ Verified Review | Seattle to Beijing. This was my first time choosing Hainan Airlines, and it was a excellent journey. First, their ground service is great. They designed lounge invitation card as a little paper folder, so I can put all of my boarding passes in the folder, and it is very useful. They are using partner's lounge at Seattle airport. The lounge is not very big, but they almost have anything in it, and the lounge is very close to the boarding gate, it only took me less than a minute to walk to the gate. There is a bar in the lounge, and the lounge offer free premium WIFI, dessert, fruit, shower room, etc. The Hainan Airlines cabin staff service is kind and thoughtful. They have Western and Asian flight attendants, so I can speak both English or Chinese to them, and there will not be any language misunderstanding. As well they have a chef on board, who introduce the menu and prepare the meals, and I think this is the most special thing for this airline. There are two main meals time, but I also can order any food on the menu at anything. The flight attendants prepared the bed for me, and it was very comfortable. I see they put a lot effort on passengers, and their sincere attitude. I had a wonderful journey with this airline and recommend flying with Hainan Airlines.
| Aircraft | A330-300 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | Seattle to Beijing |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"I would recommend this airline"
Qi Cao (Australia)
✅ Verified Review | I flew Hainan Airlines from Sydney to Changsha in Business class on an A330. Boarding was quick and plane departed and arrived on time. The food and wine list had many choices the service was excellent, clean toilets during the whole flight. The seat is very comfortable too. I would recommend this airline to everyone!
| Aircraft | A330-200 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | Sydney to Changsha |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"Service is second to none"
1 reviews Xiyi Zhang (China)
✅ Verified Review | Beijing to Chicago. Very pleasant experience overall. Air fare is reasonable. Food is great with lots of choices. Service is second to none. The airplane is new and in excellent condition. The seat is comfortable and it lays down to a flat bed. The flight is on time (actually arrived 30 minutes earlier). Will definitely fly Hainan Airlines again!
| Aircraft | Boeing 787-8 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | Beijing to Chicago |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"was smooth and delightful"
1 reviews Xin Zhang (Canada)
✅ Verified Review | March 14th from Beijing to Calgary. The flight was on time and it was a nice experience. Can't complain. Everything was smooth and delightful. The entertainment system was easy to use and with lot of selections. I took some other airlines before such as Air Canada, Air China, but Hainan Airlines is the best! Thanks for all the crew members. Highly recommended.
| Aircraft | Boeing 787 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Beijing to Calgary |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"had the best service"
1 reviews Ping Liang (China)
✅ Verified Review | Boston to Beijing on a Boeing 787-9. Hainan Airlines always had the best service. The flight attendants are very helpful, when I needed hot water they got it right way for me. The seat was very comfortable for a long hours of flight. The bathroom was very clean and the attendants did a very nice job to keep it clean.
| Aircraft | Boeing 787-9 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Boston to Beijing |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"I was happy with all aspects"
1 reviews Marcus Sheff (Israel)
✅ Verified Review | Tel Aviv to Beijing return. This was my first experience of Hainan Airlines. I was happy with all aspects - great cabin crew, clean plane, very good meal service, good entertainment options. asked to move my seat and was immediately helped by the crew. An excellent airline I'm happy to fly again.
| Aircraft | A330-300 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | Tel Aviv to Beijing |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
2comfortable and pleasant"
1 reviews Peirong Cai (China)
✅ Verified Review | San Jose, US to Beijing, China by Hainan Airlines. The aircraft, which is a new Boing 787 dreamliner, is very good and fantastic looking. The service is tender and nice, with unlimited food supply and drink. The cabin staff is friendly and pretty. The flight is comfortable and pleasant.
| Aircraft | Boeing 787-8 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | San Jose to Beijing |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat
In-seat &/or USB power
Onboard WiFi (some int'l routes)
Audio / video on demand
On demand a la carte dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 50 ins
Seat width : 20 ins
Onboard WiFi
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
