Gulf Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 356 reviews
5/10
3 star Skytrax Rating
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2/10

Gulf Air customer review

(Qatar)

Doha-Bahrain-Bangkok return. Was shocked what poor condition the aircraft was in. Outbound my partners seat wouldn't stay upright so kept reclining back the whole trip. The TV monitors weren't working in our whole section. On the BKK to Doha return again the plane was in poor condition and while the TV monitors kind of worked the speakers didn't so once again we were staring at the seat for 7 hours. I saved money flying them but next time I would rather spend more money and fly a better airline.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
4/10

Gulf Air customer review

(United Kingdom)

LHR-BAH-KUL Lounge at LHR very nice good food and service. Not so good once I got onboard. In the back bit of Business which is more Premium Economy than business. First seat didn't work so I moved (only 4 in cabin) and the second seat stopped working. AVOD very poor quality and choice. On check-in I'd been warned that refurb work at BAH meant they were using a temporary lounge. They were using the quite basic Cathay lounge instead which was crowded and poor. For the leg to KUL I was bumped up to the front row decent seat and more attentive service. Handed out personal media players but still a limited choice. Food good on both legs but drinks service a bit slow and forgetful.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
na

Gulf Air customer review

(Germany)

Got bumped at Bahrain during a TRV-ABQ itinerary had to stay overnight which meant I missed the connection in NYC to ABQ. They put me up in Bahrain but no compensation at all was given for one whole day of delay. Also extremely rude and unprofessional personnel. They are probably made that way by dealing with lots of unsatisfied customers.
Seat TypeEconomy Class
Value For Money 12345
no
8/10

Gulf Air customer review

(Italy)

Milano Malpensa to Bahrain in Economy and Business on the return to Italy. Both cabins very clean crew extremely professional good seats in Economy - I could easily sleep. Old but comfortable seats in Business. Good quality of food in both cabins and entertainment with several movies (in Italian too) music and video games. I would fly again.
Seat TypeBusiness Class
Value For Money 12345
yes
na

Gulf Air customer review

(Italy)

After having bought a Milan-Bangkok return Economy class for myself and my partner once at the Malpensa airport I decided to buy a Business Class upgrade. Business Class was made of old fashion seats just a bit larger with a pathetic foot rest that did not even fully extend. We chose to fly Economy on the return due to upgrade problems. The plane from Bangkok to Bahrain seemed to be old with poor maintenance seats rows close and the seats have a poor reclining angle. Bahrain to Milan was even worse - it had only 2 toilets for the entire Economy Class they played percussion music during the entire night flight and every now and then the entire light system would go into a strobe effect that lasted several minutes.
Seat TypeBusiness Class
Value For Money 12345
no
7/10

Gulf Air customer review

(Egypt)

CAI-BAH-MCT checked-in 24 hrs before my flight. First leg onboard A330 spacious comfortable and clean. Upgraded to Business Class meant an enjoyable first leg with attentive crew. Flight to Muscat on a pretty new Embraer E190 tight seats are comfortable food is ok during takeoff the AC kept dropping water on me. Worth the price.
Seat TypeEconomy Class
Value For Money 12345
yes
2/10

Gulf Air customer review

(United States)

Frankfurt to Bahrain Bahrain to Kathmandu return. Economy class inflight entertainment system was limited and old fashioned. Blurry monitor and old remote with limited options. Food quality was awful limited wines and soft drinks during 7 hr flight. Chicken meal and pasta when I asked for chicken they said pasta was only my option.
Seat TypeEconomy Class
Value For Money 12345
no
9/10

Gulf Air customer review

(Denmark)

CPH-BAH-BKK. The airline is new to Copenhagen; thus they have been selling promotional tickets. First leg was an A321 operated by Privatair but dressed in Gulf Air colours. Aircraft only 25% full. Service was excellent: 3 meal options (in fact reduced to two due to low loading of passengers). Free and constant flow of drinks if asked for one was mostly offered two. Wines of lower quality only tolerable. Very good service excellent IFE lots of movies. BAH-BKK: A330. Noisy plane 75% full but still nice caring service. Good food 3 options again. I rejected the red wine and the FA brought me a glass of a much better wine from the Business Class section. In the morning they let me sleep instead of giving me breakfast which I was pleased with.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Gulf Air customer review

(Netherlands)

LHR-BAH-KTM. Nice trip with no delays. Food was ok from LHR-BAH with some western style dishes. To KTM food was more Asian which was nice with plenty of drinks rounds. When asked for more legroom I got an upgrade to Business class. BAH aircraft was A330 which looked nice and new. To KTM we flew an A340 which was tired and worn out.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Gulf Air customer review

(United States)

KBL-BAH-CDG-BOS (code share w/AA) and BOS (code share w/AA) LHR-BAH-KBL. In short GF offers and delivers excellent value for money. On the flight from Kabul to BAH the Arabic lamb stew and tabuleh salad were nothing short of excellent and the full open bar service is generous as nearly unlimited rounds are offered. Transiting BAH is very easy and GF's arrangement with Aeroports de Paris is such that it is assigned gates at CDG that are immediately adjacent to its code-share partner AA so that transit experience is seamless as well. At LHR a change of terminal is required but ground personnel are very helpful. All in all a very good travel experience with Gulf Air.
Seat TypeEconomy Class
Value For Money 12345
yes